MyGEHA

Claim submission through the app does not support people stationed overseas. Only accepts US phone numbers (10 digit vice longer overseas numbers). Provider address only supports US states and zip codes. No option for overseas addresses. Also, make an option to save the providers information. When family members use the same provider, it is easier to use the save info, rather than having to type the information over and over again.

I’ve had GEHA since 2001 and never had issues! Customer service is fantastic! And even silly or off the wall questions get answered all the time. Keep up the good work!

They could not handle the OPM decision to change postal retirees health care enrollment to PSHB. They are erroneously not enrolling people in the right programs and delaying getting proper Plan D Rx ID cards to participants , in some cases till 5/1/25 when half the year is almost gone. They tell you to use the card provided that doesn’t show Plan D , to purchase prescriptions at a much higher cost … stay away from this company . I made the mistake of choosing a lower premium provider@$326 to save money , whereas BCBS @ $600 a month , where I was for my entire career.. it’s true.. you get what you pay for…a Cadillac or a Ford Pinto