Hume Health

I have the Hume Pod and the Hume Band. Overall I like the product. Most of the time it works the way it should, and it gives me really good insights into my health. I love that the app is free, especially since the equipment was quite the investment up front. The things that could be fixed/improved... The Hume Band dies quickly. I'm lucky if it lasts a full two days before needing a full charge again. Also, any time it syncs with the app, if I have any other Bluetooth connected to my phone (including earbuds) it cuts the connection. This is incredibly annoying, especially if I'm on a call and my band decides to randomly sync without any prompting. Suddenly my call will drop or cut out really bad. I've never had any other product do this before. For the Hume Pod, the actual weigh ins take several tries. I've had my products for over a month now, I've watched quite a few videos and have read online reviews as well to find the best way to "weigh in" and it still takes me at least 4-5+ tries. Some mornings I've had to give up and not weigh in because I just don't have the time for it to keep failing on me. The final thing, I'd like to ask for what "normal" or "typical" ranges are. I know everyone is different, but I have a few areas where I am out of range, but I have no clue how far out of range I am. Can something be added in the future for users to see a range of "typical" ranges for each area?

I’ve had my scale since September 2024, so I’ve given it some time before writing a review. My first scale arrived in August, but wouldn’t connect to the app in order to complete setup. I reached out to the company and customer service walked me through troubleshooting steps before making the decision to replace the defective scale with a brand new one (not refurbished). The second scale arrived in perfect condition and I was able to get my app account running smoothly. I love that I’m able to track my hydration levels accurately now. I completed chemo and radiation last year, so I’ve been using this scale to help me get back in shape and improve overall wellness, which includes hydration. I’ve also compared my results of this scale and app to the InBody readout at my doctor’s office, and it’s very accurate. I ordered an ŌURA 4 smart ring yesterday to help me log my sleep and activity levels, so I’m excited to see how those affect my Hume progress report. This scale has allowed me to challenge not just my weight goals, but also my hydration and fat loss goals with measurable metrics.

So I’ve had the FitTrack app for over a year now. (And no I never had the old app to mess with the current.) I have worked with their customer service back and worth for days and we came to no conclusion or just an ignore in response.. I have deleted and reinstalled the app at least 5 times.. and yes I have restarted my phone.. there is a very big problem with this app and scale and it basically makes it just a normal scale that tracks your weight and nothing else.. on top of that you have to put in the weight manually.. what is supposed to happen is you tap “weigh in.” On the app, then stop on the scale, there are 3 circles that buffer. First one is weight (which works great), the other two don’t work and just buffer until my scale turns off.. they are supposed to log your estimated fat% and other data, then it plugs it directly into your app and you’re done. It worked for me for a few weeks and I’m not sure if an update broke it or what but it’s been like this for over a year now and still no fix? It’s very frustrating for paying for this scale and expecting to get these benefits and then it just turns out to be a basic scale in the end. I am open to keep troubleshooting this but I have pretty much put all effort into it. The application just needs to be fixed, but I’m not sure if I see this happening after a year of issues.. if this problem gets fixed I will change my review.