App Profile: BCBS FEP Vision

QuakerOtsman

Rating: 1/5

This app is beyond frustrating. I can’t even get past the login screen—all it does is spin endlessly with the little buffering circle. No error message, no help, just stuck forever. I’ve tried reinstalling, clearing cache, updating my phone—nothing works. It’s unacceptable that a major insurance company like Blue Cross Blue Shield can’t provide a functioning app for vision insurance. If I can’t access my benefits or claims when I need them, what’s the point? This experience alone is making me consider switching to a different vision insurance provider in the future. Save yourself the headache and don’t bother downloading until they fix these basic issues.

Yshres

Rating: 1/5

The whole UI is archaic. I attempted to use this to submit a claim but the error: “Service Type Required” kept popping up even though all information had been entered. The website isn’t much better, same archaic UI that freezes and is difficult to navigate and not user friendly in the least.

None needed 2024

Rating: 1/5

This app is useless. I took my wife and son to get simply and exam. The optometrist stated that I needed to simply submit a power form to Davis Vision thru a portal. I tried online but no go, so I tried thru this app, I keep getting Service Type Error. Finally my wife’s submitted but nothing shows success on the claims history. I still am unable to get my sons submitted. Just useless.