App Profile: PrimePay Benefit Services
Android / Games / Puzzles
PrimePay Benefit Services
Installs:
Rating:
0.00
Total Reviews:
0
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About PrimePay Benefit Services
UpWay2Late
Rating: 3/5
Mobile app and website seem easy to use/navigate so far. Have not received payments yet so holding off on higher rating I til that experience.
Jeremy7071xx
Rating: 1/5
The app is a joke. The company is a bigger joke. IT’S YOUR MONEY that get put into this account. When you want to use your money for medical items that are FSA approved, they do whatever it takes to say no and not pay. They against the governments FSA rules. They try to dictate where you can use YOUR money, and it’s at the FSA store they approve! Yes, the items there are 3-4x the price of other FSA approved items on other sites. That’s why they want you to submit receipts so they can decline the purchase. They kept refusing my eye glass receipt because it was not itemized. They asked me several questions about the brand, what type of eyeglass material, etc. Then they proceeded to tell me this and that would not be covered. I told them I’ll be cancelling my acct for the new year. The amount I was getting taken out of my paycheck each week will not change my taxes. I’ll get the money in my check and I’ll go back to putting that extra money in an HSA account I already have and let the interest continue to build up.
Montana Moose
Rating: 1/5
Company has no useful support on the phone, changes app and policies midway thru a benefit year, and due to no phone support will not assist you getting into new app when the mistake is on their end. Ended up taking nearly 4 months to get into new app and multiple calls waiting for over an hour on hold to talk to a rep that had been there only a few weeks and could not help.
The app is like warm to ok. It logs you out mid filing of a claim cause I type to slow apparently.
If entering the same info but for different dates it could have an option to start partially filled out, but no. It could allow the same receipt to be used for multiple claims (a quarterly statement for example) but nope you just re upload it each time.
Basically lazy minimalist designed app and no back end support when it has issues.
About PrimePay Benefit Services
Let PrimePay help you save time while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:
Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app
Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications
• Scan product barcodes to determine their eligibility
Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Manage your expenses by entering medical expense information and supporting documentation
• View and Manage your HSA investments
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen
Powered by WEX Health®
Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app
Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications
• Scan product barcodes to determine their eligibility
Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Manage your expenses by entering medical expense information and supporting documentation
• View and Manage your HSA investments
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen
Powered by WEX Health®
File size: 22554624
Launched countries: USCAMX
Minimum OS version: 15.0
Release Date: 1623740400000
Published by PRIMEPAY, LLC
Website url:
Publisher country:
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