App Profile: Capital Blue Cross

KierraV16

Rating: 2/5

No matter how many times I’ve updated my phone, the app never works. It’s so frustrating. It freezes, or constantly logs me out, or just doesn’t load information. It’s half the reason I procrastinate making necessary appointments because I don’t have easy access to information that I need. I’m busy and don’t have time to wait for an app to work, so I end up giving up and moving onto my next task of the day.

Ethical shopper

Rating: 2/5

Doesn’t work half the time but when it does it’s really convenient. I always have issues with the virtual care which is a shame because then it makes me have to go into the doctor anyway. You’d think with how much they get paid that they could have a functional app.

idontneedanicknameomfg

Rating: 2/5

The app will make you sign in multiple times and then close on you. It’s non functional. Which is a shame because when it does work I really like it.