App Profile: Osmind

Niki Dunbar

Rating: 3/5

For the love of all that’s holy, will you PLEASE add Face ID? Or some recognition of credentials? Or remove the requirement of not reusing past passwords? I have to reset my password constantly because I get kicked out and don’t recall last of the 25 passwords I’ve had to make up because they can’t be reused. Who has patience to go through that process via email?! Especially we folks who have a need for this app in the first place 😅 Killin me. Login aside, 👍

Frustrated blues

Rating: 2/5

Every time I’m notified to check in on the app, I find I’ve been logged out and my email isn’t even saved on the login form. This is an unnecessary hurdle to doing what should be a quick and easy process. When my mental health is worse and the check in would be most valuable, the added step of going through the login process is enough to deter me from following through. I don’t think it would be difficult to at least remember my email and give an option to autofill the input. I also don’t see why I need to be logged out at all.

BrixbyBrixby

Rating: 1/5

Your activation process is broken. It just loops me back to the exact same place in the app to activate the account again. Doesn’t matter if I click activate or click the link or copy and paste the link. Takes me back to App Store where I have to click the app to open and it starts over again. I tried to “reset” password to see if I could bypass this and no luck. Same thing happens: enter email, get email to reset password, click reset password link and it takes me back to the App Store then app home page for login. I’ve uninstalled and reinstalled with no luck.