Spruce: Medical Communication

I would highly recommendHe mark for psychiatry care .He has be has been an asset to my life and my Recovery. he’s not only very knowledgeable, but cares and takes the time out of his busy schedule to make sure he checks in with you and sees how you’re feeling he is always on time for his appointment and even you do not have an appointmdon’ he it’s always available sees what is going on with you and how any medication you’re on are affecting you and any other concerns you might have. I give Mark an A+and I’ve seen a lot of psychiatric care over many different states and decades,By far I have found a great professional to help me with all my needs. He makes you feel comfortable which is a big help to be honest and open in order to achieve your desired results if-anyone is looking for care look for Mark and he will do a great job Bethanie

Spruce is an entry level product that’s still run like a start up. Customer service is awful. You can’t talk to anyone on the phone. Even if you flag a message as urgent, it could take hours for someone to actually help you. They’ll text you a copy-paste help guide for an outdated interface that’s barely applicable to the current interface. The app is wildly limited in its functionality. If you need someone outside of your office to cover your calls and text messages, Spruce can’t provide that for you. You get calls, but no text messages. Covering doctor has to have another device to manage your texts. Only recently can you even do group messages via SMS, wasn’t an option for years. Calls are dropped all the time. You can miss calls because your app won’t ring so you need a back up way for patients to communicate in case they can’t reach you in Spruce. I could go on but customer service and the surprising simplistic functionality of this app is EXTREMELY frustrating. This is an app for a newbie practice owner, but as your practice grows, you need to look elsewhere.

They have been completely a lifesaver to me and has helped me completely with my issue and has made it easier to have more people to talk to about my problems and they’re available more to me than my other doctor was. Which I went in and seen him once a month and he only gave me about five minutes of his time. These people are used doctors and others that are included in your program will spend more time with you answer more questions and they have done that for me more than the two years than When I was seeing my Other Doctor. Anybody that is suffering and Suboxone works for them I truly highly recommend the service because I’ve struggled 20+ years on opiates and the Suboxone has been the only thing that has helped that’s giving me some freedom back so give these guys a try if you read my review you won’t be disappointed. -James Clark