App Profile: Healthfirst NY

Android / Games / Puzzles
Healthfirst NY
Installs:
Rating:
4.88
Total Reviews:
8.08k
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Healthfirst NY
BesHnA
Rating: 5/5
Not gonna talk a long time but this company has been by my side and taken care of everything I needed and even things I didn’t realize they could or would for me…
They’ve definitely got your back well they’ve had mine so I’m sure they’ve got you too
HilaNaus
Rating: 4/5
So you created an app with like a bunch of good things like viewing my ID, customer service, finding a doctor and even human resources with a lot of info I barely use, and that’s awesome, but I can’t use the app to pay my bill every month? What’s the point? When I go to the site on my phone to pay, I go through 4 different windows your site opens up to me until I can get to the pay my bill option (and sometimes that doesn’t work either - tells me to come back at later time smh). It’s a basic! Not sure why you made it so complicated to pay you. Don’t you want money right away? Please add this feature to the app and make our life easier! Thank you!
GSamuda
Rating: 2/5
I selected Healthfirst for my children’s insurance through the NY State of Health Marketplace, influenced by positive reviews. However, I was disappointed to discover that the Healthfirst NY Mobile App does not support managing Child Health Plus accounts for minors unless the parent is also a Healthfirst member. This limitation hinders my ability to oversee my children’s healthcare conveniently. While the app offers useful features for members, it falls short in accommodating families like mine. I urge Healthfirst to consider enhancing the app to allow parents to manage their children’s accounts, regardless of their own membership status.
About Healthfirst NY
Healthfirst members can:
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
File size: 196133888
Launched countries: US
Minimum OS version: 15.5
Release Date: 1586956397000
Published by HF Management Services LLC
Website url:
Publisher country: US