Omnipod DISPLAY®

So the most popular phone on the planet and the app won’t work with them. Even small company health apps work with an iPhone but this one doesn’t. The instructions say to go into settings to choose your PDM but there is no way to choose a PDM. As I read more, the iPhone app is “coming” but why this was an afterthought is beyond me. So you have to carry your phone and another phone size PDM. If you forget to carry both, you won’t be able to deliver insulin all day. This is a HUGE drawback to this system. I came from a Medtronic pump system and this is truly a much better system, BUT it has significant drawbacks by using another device to administer your insulin when you already carry an iPhone with you 24hrs a day, now I have to carry two iPhone size devices to manage my diabetes. Finally, with this system you already have the Dexcom app connected to your iPhone via Bluetooth. Once this new app is ready, another device will be connected. I hope this new app will have the functionality for both products so those who have older phones (I have a 12 pro) don’t run out of battery halfway thru the day or have to keep your phone plugged in as these apps can be a huge resource drain.

Since May 31st I have been unable to see my sons PDM info. The DISPLAY app for the DASH system keeps giving an error message when trying to invite followers -“Insulet corporation has recently increased security around, logging in to PodderCentral. Please update to the newest version of the Omnipod DISPLAY app to add more viewers.” We have called tech support several times only to be told “we’re aware of the problem” and that’s it! FOR OVER 7 MONTHS!! Can you imagine Facebook or TikTok being down for over 2 months?!? Yeah, never! They’d have their developers all over that and have it fixed within a day! But when it comes to Insulet, it’s just a life saving app that many parents depend on for our children, but yeah, no rush, who cares about fixing it. I’m beyond disgusted that there’s no urgency to get this fixed. At some point one of us parents are going to miss a critical alarm and our child will end up in the hospital. You know, those pod failure immediately suspending insulin ones? Yeah those, the ones US PARENTS NEED AND DEPEND ON!!! Insulet - Omnipod, why don’t you care? Are we not raking in the money for you guys like the new Omnipod 5? Stop saying you’re aware of the problem and just FIX IT!

I have only had the OmniPod for five weeks so I am not familiar with everything it can do for me. For instance, I haven’t yet learned how to set a temp basal or suspend insulin delivery. But I do know that it has been wonderful to be free of giving myself injections. I love being out to dinner with friends and not having to excuse myself to deliver my insulin. The targeted amount I get helps with keeping my blood sugar steady. Pairing it with a Dexcom CGM really makes it easy to keep track of numbers. I have found that some places I attach the pod are a little uncomfortable-not bad, but noticeable. That will take time, I guess. It’s a small price to pay for the freedom I have now. Finally, for me it is less expensive than paying for two types of insulin. I am on Medicare with a supplemental plan. I will stick with OmniPod.