App Profile: PSECU Mobile

Android / Games / Puzzles

PSECU Mobile

Installs:

Rating:

4.83

Total Reviews:

29.11k

Top Countries:

< $5k

/mo

< 5k

/mo

Reviews: What People Think About PSECU Mobile

Chris 888

Rating: 2/5

PSECU. You all have to do something with this app. Every time that I attempt to use my cellular data to log in and conduct banking I receive a message indicating I have a connection error and don’t have internet connectivity to use the app. I know I don’t have internet connectivity, (WiFi) I understand that but I should still be able to conduct banking though the app. and I can’t. I have contacted you guys via phone and explained the issue and was advised it would be looked into however it still is not working. I have uninstalled and reinstalled with no fix to this issue. How about we fix this issue the only time I can use the app is while I’m on wifi. I’ve even logged on with wifi turned off wifi and attempted to use that app and then gotten the error message. I have been next to friends that have been able to log on via cell data but I can’t, what gives.

Shiminty bimbob

Rating: 1/5

Since 2006 I have been banking with PSECU with great pleasure… up until about three years ago. As a bank, they’re great! Anytime I’ve ever had to call during business hours and speak to someone they were incredibly helpful. This app, however, is a complete mess and makes banking difficult and frustrating. I frequently have issues logging in, transferring money between accounts and paying my credit card bill. Thankfully the only thing that I have not had issues with lately have been depositing checks. Considering that I exclusively bank from my mobile device, it is becoming increasingly difficult to justify using PSECU as my bank. I read another review from three years ago stating similar issues and the developer responded by saying that a new version would be releasing within weeks. Three years later, these issues have not been addressed, and it is clear that they are not being prioritized. I would proceed with caution if you need access to your account from a mobile device within a timely manner, or if you intend to exclusively bank from your mobile device like I do.

JNITIO

Rating: 1/5

I understand the new app was built to allow more security, and a platform for future advances, but there shouldn’t be a security check with every viewing action. Moving between page panels is painful when all I want to do is view recent transaction and activity. The security should be when getting into an account (which already takes too long), not with every movement within the app. I can get faster response time through a web browser or phone call than this app... sometimes a new app doesn’t mean a better app. The last app was fast, functional, and customer friendly. I would actually use the old app as a talking point of why I liked banking with PSECU. This new app isn’t doing PSECU any favors in customer retention or word of mouth.

About PSECU Mobile

As a digital-first credit union, we use the latest (and most secure!) technology available to meet your banking needs on your terms. The PSECU Mobile app provides everyday convenience, real-time access, and top-notch features for our members.

Get Your Money Where It Needs to Go
- Instantly move money between PSECU shares and loans.
- Bring money into your PSECU account with our external account transfer service.
- Send money to people you know and trust, typically in minutes between enrolled users, with Zelle®.
- Snap and go! Use mobile deposit to easily deposit checks and save a trip to an ATM or branch.

Control Your Cards with Just a Few Taps
- Misplaced your card? Lock it the moment you notice it's missing. You can also order a new one!
- Planning a trip? Enter travel plans to avoid interruptions in service.
- Making a large purchase? Temporarily increase your daily limit for ATM withdrawals or purchases.
- Transfer high-interest debt to a PSECU credit card to save on interest with our Visa® Balance Transfer rates.

Members Can Take Advantage of Free Services
- Enroll in our free credit score service* to receive monthly updates on your score.
- Sign up for free account alerts to stay on top of account activity.
- Automate bill payments using our free bill payer service.
- Find surcharge-free ATMs near you.

Add Additional Savings Products
- Take advantage of our competitive savings rates and add a certificate or other savings share to your PSECU account.

Enjoy Banking That’s Focused on YOU
- As a not-for-profit credit union, we exist to serve our members. That means listening to your feedback and ensuring you have the best banking experience possible.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

* PSECU is not a credit reporting agency. Members must have PSECU checking or a PSECU loan to be eligible for this service. Joint owners are not eligible.

Insured by NCUA.

File size: 162553856

Launched countries: US

Minimum OS version: 14.0

Release Date: 1511972144000

Published by Pennsylvania State Employees Credit Union

Website url: https://www.psecu.com/digital

Publisher country: US

App Profile: PSECU Mobile

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