App Profile: PSECU Mobile
Android / Games / Puzzles
PSECU Mobile
Installs:
Rating:
4.81
Total Reviews:
21.97k
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About PSECU Mobile
pinto32
Rating: 2/5
When PSECU launched this revised app several, it worked great. In 2020, it is broken and desperately needs to be updated. Since updating my iPhone 11, iPad Mini 5, and iPad Pro 2018 to iOS 14, the app constantly freezes during normal use. The only way to restore functionality is to quit and relaunch the app. If not for the stability issues, the widget would be my primary complaint. White numbers and words on a light gray background is completely unreadable. While this is indeed “secure” in that nobody looking over your should can see your account balances, what good is it if I cannot see my account balances either? Please update for dark mode.
Finally, while a minor gripe in the context of the larger issues; the fact that this app still has not been updated for the “notched” screens of Face ID-enabled phones is a good summary of how neglected PSECU’s main portal is...since the “notch” has been around since 2017.
I love PSECU, and am approaching the 20 year anniversary of membership...but this app really is terrible in its current state.
Chris 888
Rating: 2/5
PSECU. You all have to do something with this app. Every time that I attempt to use my cellular data to log in and conduct banking I receive a message indicating I have a connection error and don’t have internet connectivity to use the app. I know I don’t have internet connectivity, (WiFi) I understand that but I should still be able to conduct banking though the app. and I can’t. I have contacted you guys via phone and explained the issue and was advised it would be looked into however it still is not working. I have uninstalled and reinstalled with no fix to this issue. How about we fix this issue the only time I can use the app is while I’m on wifi. I’ve even logged on with wifi turned off wifi and attempted to use that app and then gotten the error message. I have been next to friends that have been able to log on via cell data but I can’t, what gives.
Shiminty bimbob
Rating: 1/5
Since 2006 I have been banking with PSECU with great pleasure… up until about three years ago. As a bank, they’re great! Anytime I’ve ever had to call during business hours and speak to someone they were incredibly helpful. This app, however, is a complete mess and makes banking difficult and frustrating. I frequently have issues logging in, transferring money between accounts and paying my credit card bill. Thankfully the only thing that I have not had issues with lately have been depositing checks. Considering that I exclusively bank from my mobile device, it is becoming increasingly difficult to justify using PSECU as my bank.
I read another review from three years ago stating similar issues and the developer responded by saying that a new version would be releasing within weeks. Three years later, these issues have not been addressed, and it is clear that they are not being prioritized. I would proceed with caution if you need access to your account from a mobile device within a timely manner, or if you intend to exclusively bank from your mobile device like I do.
About PSECU Mobile
As a digital-first credit union, we use the latest (and most secure!) technology available to meet your banking needs on your terms. The PSECU Mobile app provides everyday convenience, real-time access, and top-notch features for our members.
Get Your Money Where It Needs to Go
- Instantly move money between PSECU shares and loans.
- Bring money into your PSECU account with our external account transfer service.
- Send money to people you know and trust, typically in minutes between enrolled users, with Zelle®.
- Snap and go! Use mobile deposit to easily deposit checks and save a trip to an ATM or branch.
Control Your Cards with Just a Few Taps
- Misplaced your card? Lock it the moment you notice it's missing. You can also order a new one!
- Planning a trip? Enter travel plans to avoid interruptions in service.
- Making a large purchase? Temporarily increase your daily limit for ATM withdrawals or purchases.
- Transfer high-interest debt to a PSECU credit card to save on interest with our Visa® Balance Transfer rates.
Members Can Take Advantage of Free Services
- Enroll in our free credit score service* to receive monthly updates on your score.
- Sign up for free account alerts to stay on top of account activity.
- Automate bill payments using our free bill payer service.
- Find surcharge-free ATMs near you.
Add Additional Savings Products
- Take advantage of our competitive savings rates and add a certificate or other savings share to your PSECU account.
Enjoy Banking That’s Focused on YOU
- As a not-for-profit credit union, we exist to serve our members. That means listening to your feedback and ensuring you have the best banking experience possible.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
* PSECU is not a credit reporting agency. Members must have PSECU checking or a PSECU loan to be eligible for this service. Joint owners are not eligible.
Insured by NCUA.
Get Your Money Where It Needs to Go
- Instantly move money between PSECU shares and loans.
- Bring money into your PSECU account with our external account transfer service.
- Send money to people you know and trust, typically in minutes between enrolled users, with Zelle®.
- Snap and go! Use mobile deposit to easily deposit checks and save a trip to an ATM or branch.
Control Your Cards with Just a Few Taps
- Misplaced your card? Lock it the moment you notice it's missing. You can also order a new one!
- Planning a trip? Enter travel plans to avoid interruptions in service.
- Making a large purchase? Temporarily increase your daily limit for ATM withdrawals or purchases.
- Transfer high-interest debt to a PSECU credit card to save on interest with our Visa® Balance Transfer rates.
Members Can Take Advantage of Free Services
- Enroll in our free credit score service* to receive monthly updates on your score.
- Sign up for free account alerts to stay on top of account activity.
- Automate bill payments using our free bill payer service.
- Find surcharge-free ATMs near you.
Add Additional Savings Products
- Take advantage of our competitive savings rates and add a certificate or other savings share to your PSECU account.
Enjoy Banking That’s Focused on YOU
- As a not-for-profit credit union, we exist to serve our members. That means listening to your feedback and ensuring you have the best banking experience possible.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
* PSECU is not a credit reporting agency. Members must have PSECU checking or a PSECU loan to be eligible for this service. Joint owners are not eligible.
Insured by NCUA.
File size: 198278144
Launched countries: US
Minimum OS version: 13.0
Release Date: 1511972144000
Published by Pennsylvania State Employees Credit Union
Website url: https://www.psecu.com/digital
Publisher country: US
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