App Profile: FNB Direct

Android / Games / Puzzles
FNB Direct
Installs:
Rating:
4.79
Total Reviews:
31.9k
Top Countries:
US, NZ
< $5k
/mo
< 5k
/mo
Reviews: What People Think About FNB Direct
**********!!!
Rating: 3/5
I thought after using the new app for a while that I would get used to it but so far I like the old app better. Also on my mobile device the information at the bottom of the log on screen blocks half of the password I need to type in. That is somewhat of a hassle. Otherwise the new app seems to be fine for what I need. I am just now finding out that when I try to send the review I need to enter a nickname. I’ve tried two nicknames and they are both taken apparently. I really do not have the time to mess with stuff like this.
debrissofine
Rating: 1/5
I signed up to be able to get into my accounts using my thumbprint. But when I go to pay a bill, I still have to put in my password. Can’t you fix it so my thumb print is good enough? Also, I called a couple weeks ago to get my ability to deposit checks through mobile banking increased because the checks I will be depositing will be greater than $6000. I was told it had to be approved and that I would know when the approval went through by checking to see if my balance increased. My balance didn’t increase and I got no phone call. I inquired again today was given an 800 number for customer service. I was on hold for 20 minutes. And now I’m still waiting for an answer from the manager of the bank. I don’t understand why it is so difficult to give your bank money. Other banks will hold the check until approved, but they always take the deposit. I don’t have these problems at Somerset, trust, but I’m trying to spread my business out. Please don’t make it more difficult than it already is.
zeppelinkharma
Rating: 1/5
This is the worst bank if you are trying to decide if you want to with this company, please run far away! I have been with this bank for almost 15 years and it has been bought out three times by larger companies and this is by far the worst. It is not recognized by other companies, so it does not make it easy if you want to do online banking. I would have already left this thing a long time ago but I have a joint account with my husband and unfortunately he does not like change and it is hard for me to get him to make the move but we will be doing it soon because my frustration level is to the limit! The staff is not friendly when you call customer service, or in the bank itself, and are not helpful. I am not sure how you have stayed in business.
About FNB Direct
Redefining Convenience in Banking!



FNB Direct, First National Bank’s mobile banking app, makes it easier than ever to bank on the go, right from your mobile device. Quickly check account transactions and balances, manage your FNB Debit Card, deposit checks, transfer money, pay your friends (or the bills), and even locate a convenient FNB branch or ATM.



Features:



Quick and Easy Enrollment:
Don’t have online access? Simply download the FNB Direct Mobile Banking app and enroll from your device. After you establish your User ID and Password within Mobile Banking, you can use the same login information to access Online Banking.


eStore®:
eStore is an innovative digital banking experience that enables you to shop for and buy financial products and services, and access financial education resources. Open a deposit account, apply for a consumer or small business loan or schedule an appointment to meet with one of our banking experts – just add the product to your shopping cart and checkout. You can access eStore from anywhere – via our website, through our mobile app or in branches throughout our footprint.


Direct Deposit Switch:
With Direct Deposit Switch, you can easily establish or switch your direct deposit securely within our Online and Mobile Banking services. No need to fill out any paper forms. Simply log in and make the switch. It's simple, safe and takes only minutes.


Credit Center:
The Credit Center provides you with access to your latest credit score, gives you an understanding of the key factors that impact your score and may even be able to save you money with special offers.



Secure Chat Support:
Enjoy the convenience of chatting with a Customer Contact Center agent without having to place a call. Simply tap the blue Chat icon in Mobile Banking to get started. Please note that the Chat feature may not be available at all times.


Online Statements:
View or download copies of your Online Statements within Mobile Banking.


Send Money with Zelle®:
With Zelle® and First National Bank, you can use Mobile Banking to quickly and easily send and receive money.


Advanced Biometric Security:
Securely and conveniently log in with Touch ID® (iPhone 5s or later) or Face ID® (iPhone X or later).


View Check Images & Running Balance:
You can view the front and back of checks that have cleared your account in addition to seeing your running account balance.


Make Deposits:
Deposit your check quickly and easily by using the app to take a picture of the front and back of your check; simply enter your deposit information, center the check and we’ll take the picture for you.


CardGuard™:
You have the convenience and peace of mind to manage your FNB Debit Card through Online and Mobile Banking. Control where and how your debit card can be used by enabling or disabling your card, setting spending limits by dollar amount, restricting card usage at certain merchants by category and limiting card usage to specific geographic locations.


Actionable Alerts:
Customize alerts and notifications to stay on top of account activity in near real-time.


Account Information:
View up-to-date information about your FNB accounts, including pending transactions.


Transfer Money:
Transfer money between your FNB accounts.


Find FNB Locations:
Find branch or ATM options nearest your current location or search for a location by address or ZIP code.


The FNB Direct app is free to install. Message and data rates from your mobile carrier may apply. System availability and response time are subject to market conditions. For general support call our Customer Contact Center at 1-800-555-5455, Monday through Friday from 8:00 AM – 9:00 PM, or Saturday and Sunday from 8:00 AM – 5:00 PM.


Member FDIC.


Apple is a registered trademark of Apple, Inc.


Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
File size: 134937600
Launched countries: US
Minimum OS version: 15.0
Release Date: 1452485603000
Published by First National Bank of Pennsylvania
Website url: https://www.fnb-online.com/Personal/Checking-Savings/Online-Mobile-Options/mobile-banking
Publisher country: US
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