App Profile: Alliant Mobile Banking

Android / Games / Puzzles
Alliant Mobile Banking
Installs:
Rating:
4.68
Total Reviews:
8.34k
Top Countries:
US, IN, JP
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Alliant Mobile Banking
Thunderstorm13
Rating: 5/5
Updated - changed from 1 to 5 stars. Problem is resolved, app seems back to normal. I’ve used this app for years and typically don’t have any problems. I like having it on my phone, it’s generally a useful app. But for a couple months now I haven’t been able to log in via the mobile app, not with Face ID nor with normal password. This means the mobile app is completely unusable for me. I’m still able to login like normal through a browser. I’ve been waiting for this major bug to be addressed, now I’m writing a review to draw attention to this pretty big problem. Will update this review once this is fixed. I’m on an iPhone 16. I’ve been on 18.1.1, now 18.2. I was previously on an iPhone X with highest iOS still supported (16 something), so I thought it might be me, but a new phone/iOS didn’t fix it.
scootermcgee317
Rating: 5/5
I’ve been a member for close to 10 years and the service from Alliant has degraded significantly in the past few years. The first tier customer support is great and the interactions are always pleasant, but anything that needs escalated to another team seems to fall into a void. The most recent example was when I was told on two occasions that a new debit card was being reissued and expedited at no cost to me, only to never actually get issued. Support can see that this has been discussed and sent to another team twice via the notes, but nothing happens after those interactions.
Csred7
Rating: 1/5
When taking a picture of the back side of a check for a mobile deposit, an error pops up that the “image is too dark”. This occurs for any check that has the black lines printed on the back to prevent people from reading the checks through envelopes. No amount of light adjustment or changing the background fixes this. This only occurs when doing mobile deposits through Alliant, they scan just fine through any other bank’s app. I reported this issue over 6 months ago and corporate assured me developers were going to work on a fix. Still no fix, rendering the app worthless for most of the deposits I end up needing to do. Forces me to bank elsewhere, too bad. Also, why is the app always ‘under maintenance’ during key times of the evening? Why can’t the devs schedule the maintenance at 4 in the morning or sometime when people aren’t typically on? If this was a once in the while thing it wouldn’t be much of a concern but it seems like they need to shut the whole app down for maintenance every week.
About Alliant Mobile Banking
The Alliant Mobile App makes it easy for you to manage your finances on the go, with only the tap of a finger. It’s quick, convenient and all-around smarter banking! Tap. Bank. Smile.

Use your existing Alliant Online Banking login to get started or, if you’re a first time user, create your login credentials right from the app.

Use the Alliant Mobile App to:
• Deposit checks instantly
• Securely check account balances and view recent banking activity
• See transaction history, including credit card transactions
• Transfer money between accounts and set up external accounts
• Report cards lost or stolen with our tap to call feature
• Pay monthly bills and set up new payees
• Find ATMs in our 80,000 surcharge-free network as well as ATMs that accept deposits
• Create, receive and respond to secure messages
• Keep track of your finances via powerful personal financial management tool

Highlighted mobile app features include:
• Fingerprint authentication. Log in to the app with the touch of a finger
• Balance preview. View your balance prior to logging in.
• Customization. Easily reorder your accounts
• Built-in help. Find the answers you need instantly

Requirements
Alliant Mobile Banking works with devices using Version – iOS – 9.0 and above

Transfer Limits
Checking accounts: There are no limits on the number of transfers you can make in a calendar month.

Savings accounts: You can make up to six total transfers to another account or a third party in a calendar month per federal regulations. We may refuse or reverse a transfer that exceeds these limits; we may also assess fees, suspend or close your account.

Security
All transactional data is encrypted and no sensitive account information is stored on your mobile device.

Permissions
• Location permissions are needed to determine your location in order to find ATMs.
• Camera permissions are needed to deposit checks.

Disclosures
Deposit limits and other restrictions apply. Alliant’s Mobile Check Deposit Service is subject to eligibility. Some features are available for eligible members and accounts only. There is no charge from Alliant to use the mobile app, but message and data rates may apply.

Surcharge-free ATMs include: Alliant-owned ATMs and ATMs that are part of the Alliance One, Allpoint, CO-OP Network, Credit Union 24, CU Here and Publix Presto networks. Transactions performed at other ATMs may be subject to the ATM owner’s surcharge fee. Not all ATMs accept deposits.

All deposits are subject to the Alliant Credit Union’s Funds Availability Policy. Refer to Alliant’s Account Agreement and Disclosures for more information. Please retain your check for 90 days before destroying.

Contact Us
www.alliantcreditunion.org
800-328-1935 (24/7)
@AlliantCU
File size: 248902656
Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMT
Minimum OS version: 15.0
Release Date: 1292527910000
Published by Alliant Credit Union
Website url: http://www.alliantcreditunion.org
Publisher country:
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