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PENDING AUTOPAYMENTS DONT SHOW IN ACCOUNT HISTORY. The autopay feature recently got really bad. Maybe it’s actually our building’s administration, but regardless, there is still a huge problem. It has been taking over a week to reflect my autopayments and there is zero indication whatsoever that they have been submitted. The only indication that an autopay was run is that there is one queued for next month. There is no way for me to check in app whether a payment has been submitted through autopay. I can only see when they go through. I now get emails from our building’s every month demanding I pay rent and last month I got scared and ended up double charged. It is now march 8th and it hasn’t hit my account. Did getting double charged cancel the autopay for this month? Who knows. All the maintenance request and social media is nice, but I can just text people. The purpose of this app is to pay rent.

I really like this app. It makes it so easy to pay my rent and request maintenance. I also really like that I can easily and quickly go to it to find out about everything going on in my community. I’ve even made friends through the app!

My boyfriend and I have each lived in our fair share of apartments, but when we moved into our complex in Arcadia they had us sign up for Henri to handle everything like payments and community posts. I’ve seen other platforms try to do something like this, but Henri is SO simple and the app just makes sense. When we adopted a dog last year, we used the puppy play dates feature to make new friends and help Finn exhaust some of his energy while we work from home. It’s been awesome!!