LINE

I really wish more people used this app for messaging. It’s so much more fun than Discord with the various themes, stickers, and avatars. The fact that creators can make their OWN themes and stickers. All of the collaborations with our favorite brands and people (Disney, Nickelodeon, Sanrio, Pokemon, Snoopy, Garfield, Nintendo, Square Enix, HYBE, JYP, SM, YG, the list goes on and on). No need to pay a monthly fee for premium features. The attachment size limit is already much larger, and you can save the attachments and messages in your own albums. There’s even a feature where you can [capture] a conversation with an option to anonymize the names and profile pictures if you want to share a conversation. I cannot praise LINE enough. In response to the bad reviews: I truly don’t understand the bad reviews. I have been using LINE for nearly a decade now and I haven’t had a single issue. Ever. I’ve never heard of anyone getting banned, and I’ve never had to contact customer service for anything. The only situation I’ve ever experienced with logging in is because when you’re logged in on more than one device, the device that is used less will periodically log you out for security reasons, but all you do is just log back in, and it’s extremely easy. With my main device, I’ve never been forced to log out for anything. I did uninstall and reinstall once during the last 10 years, and again, I had zero issues with it. The app even kept all of my data. My only guess is that people are not wanting to use their phone numbers as a means to log in; I hate to break it to y’all, but this is the way East Asian chat apps work. They use your phone number. It’s not a big deal.

There are many great reasons why I’ve moved a lot of my group messaging over from other apps to line app years ago. we use this for family & business. HOWEVER, after using it for years and having emails/messages back-and-forth with people of Line app, A huge glaring problem is the fact that you cannot delete notes someone else posted. Even if that account is no longer active or even accessible by the person who created the account. It creates a huge headache when you have 100+ people on one line chat and you have to create a brand new one because members have left and you can’t delete old Notes with information that’s no longer relevant. We have even suggested that perhaps they could create an owner, admin, or moderator position for each chat that could at least have the ability to clean up notes. Our primary messaging app was GroupMe and we still use it here and there. Considering moving back.. Group me‘s developers were amazing in how easy it was to contact them and their dialogue for troubleshooting and also brainstorming suggestions that they implemented. That is NOT the case when we have tried to give feedback directly to line app.

I got introduced to line 5 years ago. I met and called friends on there that I had been talking to. We didn’t use the app for years after that but I still kept the app because I could re-read our chat logs and here’s where the problem comes from. First of all, you have 5 free calls now?? Why not do what discord does and just…make the calls free?? I understand that you have to make money but come on. Secondly, the stupid chat back up thing. It doesn’t make it clear from what I’ve seen that you have to manually BACK YOUR CHAT LOGS UO YOURSELF. Instead of just being like every other chat app that just saves it all for you. I recently got an iPad and while I was adding all the apps on there I got onto the app I had on my phone just to make sure everything was in order and it just locked me out. That is something that honestly should not happen. Me being on the app on two different devices shouldn’t just lock you out of everything, it serves no purpose. Absolutely none. So now, all of my chats are gone and for absolutely no reason. I’m now currently battling with customer service demanding that my chats be put back in place. I’m a “valued customer” but having this type of system in place really does not make me feel like one. I had important things on that app that I want/need to have back. Having this system in place is pointless and honestly just stupid considering how good the app was before and the overall potential that it has.

So I love this app, have been using it for years, have 100+ stickers, etc etc, but I've noticed some annoying bugs. More than once, my entire timeline of 3+ years of posts has completely disappeared without a trace. Frantically reloading, adding a new post and then deleting it, and other strange methods luckily got it to come back, but it's extremely scary when years of memories are just gone like that. Also, whenever I go to change my profile pic or background, as soon as I select a picture the app completely freezes. It's near impossible to change my profile because of this. Besides this, when opening videos in smaller windows, the app will sometimes randomly crash. And another thing, since the recent updates, several of my friends and I have completely stopped getting notifications from chats, even when all of our settings (LINE and phone settings) have notifications turned on. This is the worst, because I'm constantly missing important messages concerning times to meet up and hang out and all that. Most of these issues have come with updates, I've noticed, and I've done some serious checking to make sure it's not my phone. This is the most important app for my daily life, it's extremely essential that you fix these bugs for the people who depend on this app only for communication. Other than that, it's a fantastic app, and in my opinion it blows other messenger apps out of the water. I hope the dev team is able to see this so that they can get rid of these bugs! 💕

So I’d say Line is like the best thing that has ever happened to me since I’m not allowed to have a social media account. It’s easy to use, I can stay in touch with all my friends and family who have the app themselves, and hey, who doesn’t like personalization?! Line allows you to personalize your app so it’s looks are to your liking and you can even add in some stickers. On that note, let me just say. LINE POINTS ARE IMPOSSIBLE TO GET. You NEED Line points to get those personalized themes and stickers. You NEED Line points for your Line to not be boring. But there’s like NO WAY for you to get Line points. Of course there is the option of “follow the Line Points account for free Line points”. I tried and then realized that there is an EXPIRATION date to how long your point activation lasts. And this can only be done ONCE. What’s worse? They only give you 5. It says 20! What can you do with 5 points? It’s pretty much like “I’ll give you 20 points but I didn’t feel like it so I’ll give you 5”. There is no system where you can accumulate more points over time which I think is needed. The only way to get points is from gift cards or hacking. And we all know you don’t want any of your personal info to be leaked right?