Control4 for OS 3

We have had the control for system for about a year and a half now, installed by a professional installer when we built our home theater. It was their recommendation, and of course we decided to go with it. However, I find the iPhone interface cocky at best, and like everyone else, we are super annoyed and having to log back in every time we task out of the app. I’ve seen literally hundreds of reviews here about that feature, so you would think the developers would actually do something… Ridiculous. Also, we have issues where the app hangs when we try to login, so we have to exit out reload exit out reload numeral times before we finally get the option to select our Apple TV and turn the system on. My kids won’t even bother with it, and just grab all the remotes to turn everything on which kind of defeats the purpose of spending the money on the control for system. The other issue we have, is random increasing the volume up to 100 without any way to control it… And whenever we shut the system down more often than not, the projector stays on and we have to manually turn it off. And I understand there isn’t even an app on the MacBook Pro to manage this.

The iPhone app does the job - controls everything fairly easily. My main frustration is each time you leave the app, maybe to pop over to email or texting for a moment, then come back, you have to wait while it reloads all the system settings again and then you have to navigate from the home screen back to where you left off. If you are using the app as a TV remote control, it’s a bit frustrating to have to wait and then make several clicks to get to the specific TV remote screen you need just to adjust volume or pause the show or whatever.

My installer is fantastic and good at maintaining my system but the developers backend is slow for improvements. I wonder if they really test their own product sometimes prior to release. I upgraded to version 3 last summer with the understanding that all functionality was not up to par. I was fine with that but come on, some basic things like all of my rooms automatically set to mute when I open that room but it’s not muted should be obvious. I have to click to unmute to clear it while sound still plays, then when I click volume again it will mute. Symbology for custom buttons is poor and non existent after a long wait. Page up and down buttons way too small and needs to utilize more real estate to be useful. There are other needed improvements but I do not want to be completely negative. I’ve been a client for 8+ years and think the move to version 3 is the right upgrade and can see the potential with the UI and custom ability of the functions for homeowners is there and I know it will come. However for the cost I’ve paid over the years I’m expecting a more robust version patches and bug fixes than what I have seen to date.