App Profile: Pentair Pool

Android / Games / Puzzles
Pentair Pool
Installs:
Rating:
4.59
Total Reviews:
16.12k
Top Countries:
US, CA, MX
< $5k
/mo
10k
/mo
Reviews: What People Think About Pentair Pool
sha_sha27
Rating: 5/5
At first I was livid that they kept pushing the new app only for it to completely take my system offline. For a few days we had no ability to use our spa. I finally went into our pool shed where the main box is housed and did it manually. That was still crappy but at least we could go in. I text my pool install guy but no response. I’m assuming because everyone was messaging him. I emailed Pentair about the issue and they did respond in a timely manner. I had to close out the app completely and reload it. The system was live again and working!!! The new app is different but all the features I had on the last one I have now. I’m happy everything is working now !
TimrFromWI
Rating: 4/5
I installed the intelliconnect last week and was able to get it set up fairly quickly. I have a solid WiFi signal, so had no issues with getting it connected to WiFi and the app. I made a mistake in the app in setting up my single speed pump up correctly that caused the it to not recognize it as the main filter pump so the heater would never turn on. I worked with the support group over a couple of calls to figure out what was wrong and they were eventually able to find my mistake. Appreciate their dedication to getting it up and running. As far as the app it seems stable and usability is good. Since the app collects the BTU info in the furnace it would be great to get some furnace run time and estimated usage details. Also I noticed whenever I click on the air temp it asks me to do an address update. Not sure why it keeps forgetting my address. This is the reason for 4 stars vs 5. Overall a good product. Also please add Apple Watch support for just Intelliconnect - would be useful.
-Uninstalled-
Rating: 1/5
Not sure how this app is rated so high. It essentially turns lights on and off. The app lags when you ask it to do something and this is especially annoying when something goes wrong. I own 2 Pentair IntelleBrite lights, 3 MagicStream Laminars and a Color Sync Controller. Simple, but really expensive where I live. As part of the set up (we’ve owned it two weeks) the pool company came out to make minor adjustments, turned the power off for whatever reason, and now the lights are out of sync. Also the Solenoid Thumper stays on for every program - and it is LOUD. Here’s the problem, the only way to fix these problems requires toggling the power off and on, in rapid succession, multiple times within 30 seconds. This is impossible to do because both the app and the controller lag when you try to turn the system off and on. Why doesn’t the app or controller take what you have into consideration and just have a Solenoid Thumper Off/On button? Why doesn’t the App have a Sync Lights button? I find it hard to understand why a simple light switch that’s been around for decades or an old version of their own controller can solve these problems, but a brand new system - that was created by the same company, has no simple solution. When you set up the app, it asks you questions about your pool and your location. I now see this is done just to see you things in the future, not serve your needs. Super disappointing.
About Pentair Pool
Pentair Home is Now Pentair Pool!

It's the same great app with a new name and logo. You'll continue to enjoy the functionality you know and love with a modern, refined look. Your app will continue functioning as it always has — seamlessly and reliably!

Rule the Pool with Smart, Connected Pentair Products All in One Place
The Pentair Pool app and its range of connected products makes managing your pool easier than ever. Control your swimming pool system, monitor water chemistry, and access instant status updates from one easy-to-use dashboard on your smart device. Enjoy energy-efficient solutions and peace of mind with remote monitoring anytime, anywhere. With the Pentair Pool app, you can:

+ Receive alerts sent directly to your phone and, if you choose, to your trusted pool professional.
+ Monitor your connected Pentair pool devices remotely, 24/7, to ensure peak performance.
+ Easily see when equipment or pool conditions need attention to avoid unnecessary and costly service calls.

Compatible Pentair Pool & Spa Products:
+ IntelliCenter® Pool Control System
+ IntelliFlo3® Variable Speed & Flow Pump
+ IntelliVibe Pool & Spa Lights
+ IntelliSync® Pool Pump Control
+ ChemCheck® Water Quality Monitoring System
+ IntelliConnect® Pool Control System
+ Prowler® 930W Robotic Pool Cleaner
+ Color Sync™ Controller for Color LED Pool Lights

Note: Product alerts, professional connectivity, and features are dependent on user settings and device capabilities. Internet connection, Wi-Fi, and/or Bluetooth® may be required. Some features may not be supported on all smart devices. Terms of Service and Privacy Notice apply.
File size: 225262592
Launched countries: USCAMX
Minimum OS version: 12.0
Release Date: 1647414000000
Published by Pentair, Inc.
Website url: https://www.pentair.com/home-app-support
Publisher country: United Kingdom
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