WeHealth Telehealth

I downloaded this app the other night due to a health scare and some anxiety, and after actually attempting to use it this morning, I’m appalled. After sending in something via the chat window, I’m immediately video called with no warning, given no greeting, and after I can explain the issues I’m facing, the nurse I was speaking with immediately tells me that “based on my symptoms”, I should go to the emergency room, before posting a shockingly long and far more eloquent string of ai-generated text saying the same. The issue though, is the symptoms the nurse spoke about are not ones I even mentioned at all! After telling me to go to the ER immediately, I’m then told that I have “something” at 3pm- it takes great effort to learn that I’ve been assigned an appointment, and when I politely explain that 3pm would not work, and if the appointment is supposed to go along with the ER visit, the nurse asks what time would be better and then IMMEDIATELY closes the chat, so I can’t answer any questions relating to schedule or any of the numerous copy pasted questions sent my way. Awful experience, the next time I have a health scare I’m just going to my nearby urgent care.

my mom recently was discharged from a hospital and we needed some care at home. i heard about this service from my cousin and i am so glad we got it. i usually don’t write reviews but i told them that i will share it. they get a doctor to help right away and send medication to my pharmacy called the insurance and got the prior auth and all of this is covered by my insurance. Wehealth is a hidden gem.

This app is honestly incredible! I waste so much time and energy trying to get a video appointment with my doctor or even a nurse at Kaiser. I will definitely be utilizing this app more. It literally took 20 seconds for a doctor to answer. And they’re even open till 10pm and after that they have emergency doctors on the line just in case. This has seriously changed the way to reaching doctors and getting the help you need quickly with little effort. I recommend this to everyone!