United Concordia Dental Mobile

This app is useless. It just shows me I’m enrolled and my benefits. I already know that. I don’t need an app that tells me that. You want to make this a useful app, make it to where I can add my insurance card to a wallet (I.e. Apple) and provide a better way to find dentists. I’m in my 50’s and it shows me Pediatrics dental. Just show me the dental offices I’m allowed to go to. Provide me a way to schedule appointments, save appointment info, etc. Until all that is rectified, it is a glorified trifold brochure that can be mailed or emailed.

The ease of navigating through the app is great. I can track my families progress and expenditures. Plan details are available here also. Though that can be confusing, I was able to get quick remediation with a call or chat! Thank you for making something not so fun easy to do

The wellness and emergency options do not work. When trying to view it just gets stuck and doesn’t allow you to exit from the “cookies” acknowledgement. Only thing you can really do is view basic benefits, see your claims that were processed and search for a dentist. But you can talk to a representative and ask questions about your claims etc..