App Profile: UPMC Health Plan

Android / Games / Puzzles
UPMC Health Plan
Installs:
Rating:
4.56
Total Reviews:
5.95k
Top Countries:
US, CA, UA
< $5k
/mo
< 5k
/mo
Reviews: What People Think About UPMC Health Plan
cjk292
Rating: 5/5
Thank you for fixing this. Ordering prescription refills is a breeze now. :) The app seemed to work well for me until recently. I used to be able to refill my prescriptions with Express-scripts though the app. Now when you click on the “Search the Formulary” or the purple box “Refill a Prescription “, it just reloads the page. I’ve had to call Express-scripts to order refills which is an added annoyance. Please fix.
Dotti-Ozo
Rating: 3/5
EDIT: the error has been fixed! The app still is hard to navigate, and I still argue that it should be possible for UPMC to put all of their information in a single app instead of spreading it between four. But, I’m glad I can finally use it again. I’m happy to edit this review when it’s working again, but for now, the app is a waste of space on my phone. Any time I log in, it has a “loading” screen then brings me back to the login page. I have deleted the app, restarted my phone, reset my password… no luck. All I want to do is check my deductible, but the app won’t even let me get in. The UPMC app system being so disjointed is a shame. I shouldn’t need four separate apps for a single insurance company. It’s not this hard.
Emily💕😋🎀
Rating: 2/5
Every time I log into my account through the app and mobile browser and finish 2 factor authentication, it brings me to a page to reset my password. I have not selected that I want to reset my password, and my password clearly works for me to log into the app and get to the 2-FA login. It does not let me close out the screen telling me to create a new password and I do not want to keep updating a new password every time I log into the app. Every time I click “log in” and not “reset password”. I just updated the app to the latest version and deleted and reinstalled the app and am having the same issue. How can I please get this fixed?
About UPMC Health Plan
This mobile app is for UPMC Health Plan insurance members only. Not a member? Learn more at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient, on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claim details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Track your steps with Apple Health app integration and check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.
File size: 103102464
Launched countries: KH
Minimum OS version: 15.5
Release Date: 1342681200000
Published by UPMC Health Plan
Website url: https://www.upmchealthplan.com/members/learn/benefits-and-services/online-tools/mobile-app.aspx
Publisher country: US
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