App Profile: TRICARE East

VNH 7

Rating: 5/5

This is a great application. It works well, the user interface is intuitive, easy to navigate and matches what you’re used to seeing on the website. Works seamlessly with the DS Login system (which seems like a miracle based on every other DOD sponsored app.) App devs, if you’re reading these reviews, thanks for a job well done. I’ve tried a lot of DOD sponsored apps and 95% fail to meet the mark due to lack of integration with existing systems. Bravo!

RobSpook

Rating: 5/5

iPhone 11 max, app works fine. Logged right in with existing DS Logon and was able to view all family except my spouse, just like using the browser on my PC. App is missing a lot of useful functionality and won’t be very useful, but it does what the description states. Two suggestions: 1) secure messaging and 2) Add an insurance card compatible with Apple Wallet. Even Express-Scripts has this and it really helps at most civilian pharmacies.

Jessicak718

Rating: 1/5

Good luck trying to find a covered dentist using phrases like “general dentist “ dentist or anything, because I pulled up none of them in the search browser, I actually had to call dentist’s in my area. Then came primary care, what a nightmare. The creative department for this app needs to add some more key phrases options for people looking to find a doctor for their specific needs instead of having to play a guessing game on what words to search in the app. Online is even worse. 23 years of military service and a veteran has to crack open an old school phone book for a doctor because the app for his insurance company is absolutely worthless.