RedBox Rx

Idk what is up with all of the low reviews, if you actually use this place as intended it is SO helpful. No this is not the same as in real life primary care treatment that follows your entire health history…. That is the whole point! It is quick, easy, assessable, and SO affordable

Previously with Apostrophe. I was not given an appointment with a provider. I never spoke to a provider and had no way of contacting a provider. I filled out everything including what meds I’ve tried and how they did or didn’t work. Included pictures as directed. I’m then given a prescription that’s over the price on their website and it’s one I stated didn’t work in the past. Contact them via text. Someone responds and after I point out the provider clearly didn’t read my info the communication stops. A day later I get email communication. Then they inform me they don’t do compound medication. I’m asked what I want, what? That’s why I’m coming to you. I make a suggestion and again communication stops. Called them and they tell me the info was updated with a new prescription. They added on an oral antibiotic but left the other topical. I inform them that this information was given in my questionnaire and the provider ignored it. I’m told they would correct it and prescribe something else. Days later I get the prescription. It’s $60 for 3 months for the topical and $40 for less than a month of the oral antibiotic. So if that topical causes a reaction or doesn’t work I’m stuck with months of it. Thankfully my non appointment was $25. They refused to refund. I’m out money but could have been more. Deleted my account because the email reminders to buy will not stop. Plus, if I can’t talk with the provider this is pointless.

I’ve used various tele-health services since they became ubiquitous during COVID so I have a good idea of what their pros and cons are. For me, tele-health is for less serious treatments. After all, if something was a big deal I’d just go to the doctor in-person. The problem is that most tele-health services are set up to be everything to everyone and in the end, visits can end up being even more of a hassle than a trip to urgent care with waiting, or scheduling an appointment with (and then also waiting) to see the PCP. RedboxRx is different in that it seems designed for the less serious issues—the very things I want to use tele-health for in the first place. This means it ends up being super fast and easy to submit your info and in my case, doing so in the middle of the night, it was reviewed and the Rx written within a couple hours. RedboxRx has expertly filled what had been a critical gap in our healthcare options. I hope I’ll never get sick again [!!!] but if I do I know where I’ll be going: to my phone, to open this app.