App Profile: MyPacificSource

Big Boy 18373959

Rating: 3/5

The new version is much better than the prior. The layout is much better and you can view EOBs... However this is where the "bad" shows up. Unfortunately the EOBs are grouped together in an unknown way. I suspect it is by Paid Date or maybe even the Location. but I'm not sure because neither of those fields are listed. This makes finding an EOB for a specific visit very difficult. The EOB groupings have a line that shows the first service date and the first provider. Below it lists just the total number of additional service dates and the total number of other providers. So to find specific visits to specific doctors you may have to view every single EOB to find it. What would be better is if it listed all visits by service date. Or have then grouped under the billing provider. Actually listing these fields and the paid date field would be helpful. So it's a great new feature but one that doesn't as well as it should. Aside from that the app works pretty good. It's great to have a digital ID card (even though you have to give your entire phone to the receptionist so they can scan it. If you have PS insurance get this app but don't think it has replaced InTouch yet. Maybe next time n

GruGrx

Rating: 5/5

The PacificSource app update has made managing health on the go much easier. Its user-friendly interface allows me to quickly check coverage details, claims, explore prescription drug options, and locate nearby providers. The real-time updates and digital ID card access are particularly handy for simplifying health insurance management.

Texorian

Rating: 2/5

Not accessible for blind person using voiceover. for plan details it puts up an unreadable file that looks like a PDF. So other than information I already have it’s pretty useless.