myPacificSource Admin (PSA)

App is quicker than online process, tho not able to indicate recipient of service. Works well- love the function that allows us to take pic of receipt while loading the claim.

This app hard to use compering to my previous experience with FSA(no easy option even created, not created for users comfort). For example, I have a bill that exceeds the amount of money left from 2024, bill is Nov, 24-Jan, 25, why I can’t use partial reimbursement from 2024 and partial from 2025? There is no option to cover bill from new 2025 balance because I have $11 left from 2024 which of course don’t cover bill amount. Please work on improving your system! The same when you submit a printed receipt from a medical office, you keep denying reimbursement requesting full billing description, but then end of month you send me reimbursement statement which includes this bill… Just looking for a reason to delay a claim…

I’ve had a previous HSA account with another company, which was extremely difficult to use. this FSA is so easy to use and payment is quick and easy. Very happy.