Oscar Health

I didn’t know I was submitting prior to writing review. I have purchased several Dexcom products and now Omnipod products that have been defected. My doctor submitted a prior authorization for all of these items and . So after I paid for these defective medical devices and received vouchers to replace them at drugstore, i was told that they CVS could not replace them because of expired PA. Meanwhile Oscar did not yet approve the PA submitted yesterday. Their paid customer service rep could only repeat her script. It was also extremely loud in the call center sweat shop. After I make a similar request for the Omnipod. Remember I’ve already paid about $80 for each of these items. The Oscar ai tells me to go to the ER if I’m feeling suicidal. Pretty big jump from me accusing you of fraudulent practices. It is. I’m not sure whether CVS owns Oscar or vice versa, but it’s a scam to require a prior authorization on something I have literally already paid $180 for. OSCAR, CVS are scamming its customers by requiring approval twice. Their ai questions your mental health. There were no curse words or inappropriate exclamations. Waiting 48 and now 72 hours for a replacement pump and sensor because they can’t be bothered on the weekends. Roughly 29% of our lives occur on the weekends.

I was nervous about purchasing a new insurance plan that wasn’t Bcbs after our move to FL, but after a Little leg work and with the help of the Oscar Team through the app, I am all set with my medical team for me and my family. I use the app frequently and it is so easy. The Oscar team locates my info quickly and is able to help me find quality providers and find out the status of prior authorizations. I love keeping track of my steps and earning $1 a day each time I reach my step goal. My insurance card, Med list, and lab results are all on the App for quick reference. I will be continuing my plan this coming year and I am hopeful more quality medical practices will join the plan. All staff I have spoken or messaged through app has been very helpful and friendly.

I see high reviews for this app, maybe it was the kind of doctor I was looking up: pediatrician. I wasted a whole day looking up pediatricians only to find one! ONE!!! This app was supposed to be EASY!! Who even put this app together needs to take some tips from the cigna app, I got the right doctors under the right lists and doctors under my plan ONLY! My baby is sick with fever 4 days and I couldn’t get her into a pediatrician because I had to search for one and this app didn’t make it easy. I see the BIG potential for this app but they need to clean it up BIG TIME!!! I should not be calling up doctors that are not covered by my plan. This did not happen when I was with Cigna. I want a pediatric specialist I’ll look that specialists up but when I want only pediatrician that’s the only thing I want to be coming up and ones only covered by my OSCAR plan! Thank you. Had a day full of frustration and tears just to find one dang pediatrician. Sooooo so so let down. Please clean it up!!!!! Thank you!!!