App Profile: Florida Blue

my name is supposedly "taken"

Rating: 5/5

Healthcare that offers wellness and a variety of opportunities to be my very best. They host Restorative Yoga and Another class I love called Flat Belly/ Strong Core with highly skilled and knowledgeable instructors at NO additional charge! I took a super informative class on Houseplants and learned so much, it was awesome. They host coloring because it’s fun and relaxing and stress reducing. I absolutely LOVE my Florida Blue healthcare, it’s affordable and AMAZING!!! Upgrade you wellness to Florida Blue.

A-2424

Rating: 1/5

Despite having Florida blue for 4 years, every single time I try to log in I have to reverify my device can log in through my email or a text (on the very same device I have logged into for those 4 years) Incredibly annoying. Now, and has happened before, when trying to search for providers on the app, nothing works. If you like error messages and jumping through hoops constantly just to use your health insurance, then this is the perfect app for you! This does not nearly deserve as high of a rating as it has. It’s actually criminally obvious from a user for over 4 YEARS this is one of the worst apps I’ve ever tried to interact with. But this is the insurance business model, making people so annoyed to interact with your app they would prefer not to use it. But you waste more money making me call, having to pay for someone to answer my calls. Infuriating me more. Not a smart business move overall. Welcome to insurance, Florida blue is just as toxic and bad as the rest when you trust them with your lives. And I do believe you actually make these obstacles/annoyances on purpose, making you pay for things easily wouldn’t make sense either would it? Awful. Awful. Awful. This app and fake positive reviews are also AWFUL.

Bswan425

Rating: 2/5

It’s never working when I need it. I don’t need it often, but when I do I always have to make my way to a computer because the app craps out. Kinda defeats the whole point of having an app. It is more frustrating than it is convenient. I’d rather know I don’t have something than to think I do have it and not be able to use it when I need it. Will be deleting the app and going back to waiting on the telephone for hours when I need help. Maybe use some of the premium to hire competent and adequate support. That will determine if I renew and put my trust and money in this company again. I am ok with not having everything at my fingertips 100% of the time. Just don’t pretend like that is what you are selling me.