App Profile: Trane® Home

Cantthinkofacoolname

Rating: 5/5

Our new house came with a Trane XR724 smart thermostat already installed. Scrolling thru the menus showed it had WiFi capability. Cool I thought! I was at first disappointed to find out it only works with a Nexia hub or app, which I had never heard of before. So I installed the app on my iPhone and created an account. Then it came time to get the app and the thermostat to talk to each other. The good news it’s the app takes you step by step thru the process. For security reasons I recommend configuring your router to have a guest WiFi separate (lan access blocked) from your main WiFi and tell the thermostat (via the app) to use the guest WiFi. Once everything is configured, the app talks to the “cloud” and then the “cloud” talks to the thermostat and the thermostat reports back what it’s doing. The thermostat can be fully controlled from anywhere there is an internet connection. However, I have not been able to get Alexa to work with the Nexia app. The Alexa skill for Nexia is enabled but Alexa says it can’t find the thermostat.

WFH Wife

Rating: 5/5

Suggestion for app developer: I do love the majority of the features over my former thermostat with an app, but there is one feature that I already sorely miss. This would be the ability to manually adjust the temperature different from the schedule running but with a system end time versus running at that temp until the next schedule period which could be hours later. An example for you would be doing vigorous housecleaning that causes a person to get hot such as mopping, dusting and vacuuming where I would previously set the temp for cooler for about an hour duration and then it would automatically revert back to the scheduled temperature at the end of that hour. I have to remember to go back and set back to Run Schedule when done or realize I didn’t when I get too cold when the work is done. Thanks for considering this valuable update.

SleeplessinStPete

Rating: 1/5

When I wake up in the middle of the night I do not want to get on my phone to get on an app to change my temp. Worse is the control panel on the wall. U have to put glasses on, turn light on and play around with temp up/temp down/heat on/air conditioning on flat screen until you are awake. Even if u leave the settings when u go to bed close to what u want they will switch from air conditioning to heat when u get up to try to change temp because the buttons r so small u can’t help but overlap the pad of your finger from one heat to air to temp up to temp down. I end up waking fully up. In 25 years of being in the same house we have replaced units, I believe, 3 times (different brand previous units). We like our current unit best but not the control panel. Previous units had an actual button that was the size of the pad of your finger. At night, w eyes closed, u could tap up or down for temp (never having to touch heat or air by accident). I know u can preset temp to automatically change in middle of night if that works for u. It doesn’t for us. This actual app works perfectly fine.