App Profile: American Standard® Home

What name will work??

Rating: 5/5

Our new American standard heat pump was expensive. However, the useability and quality are there. Both the app and wall mounted thermostat are intelligently designed and have a very short learning curve. After our new system was set up and linked to wifi, the technician explained how to program temperature settings. He left, and of course, I quickly forgot! But the app is intuitive enough that I soon had it figured out again and had it doing exactly what I wanted it to do. All remotely. It’s basically the ‘iPhone’ of smart thermostats: very intuitive and you quickly master its use. Well done.

Matt2829288

Rating: 2/5

Edit: So horribly unreliable. Goes offline frequently. How can they not fix the problems with this app over all of this time? Frustrating…I wish i had other options, but I don’t feel like changing my thermostat. Original review: Occasionally works well, and it is a huge convenience to have. But it goes thru stretches where is has trouble connecting, and then other times, there seems to be very little correlation between the temperatures on the app and those on the thermostat. Well, being off by one degree is manageable, but being off by two degrees……kind of defeats the purpose. I still use it, but it can be really annoying. Edit: I updated my review to lower my ranking by one star because my connection problems have gotten worse. My internet works fine and i’m literally 5 feet away from the thermostat, but i’m getting constant “connection unavailable” messages. Edit: Months after my initial review, the same problems discussed above are worse than ever. Really frustrating. Also, pay attention to the reviews - many negative reviews show up as 5 stars. Something fishy going on here…..totally convinced the ratings here are completely bogus.

Mike1691

Rating: 3/5

The new American Standard app doesn’t work as well. My system has been running all morning and yet the App says the compressor is not running. Well the backup heat is not running so how am I getting heat? The app should be modified to show separate indicators for when the compressor, aux heat (furnace) and the fan are each running. I would find that more useful especially when I am not at home. I would also like to see a better variety of colors used on the history graphs. Some of the colors are too similar and I can’t tell the difference. Agree with others that the Nexia app was more reliable.