FOX31 KDVR & Channel 2 KWGN

I am writing to report recurring issues with the FOX 31 app on my iPhone. The app crashes consistently whenever I watch a newscast and it transitions to a commercial break. This happens every day without fail. I have confirmed that my internet connection is stable and that other apps function properly, so the issue appears to be specific to the FOX 31 app on iPhone. In addition, the broadcasts are frequently cut off early for commercials, and when the program returns, it often resumes halfway through a segment. This makes it difficult to follow the news and is becoming increasingly frustrating, especially when I am unable to use my Apple TV, where the app does not experience these problems.

I finally downloaded the app today because I would much rather watch local news that terribly unentertaining women’s basketball coverage. I was happy I was still about to watch my local news team instead. But forced to watch it only on my iPad? Please add casting or airplay capabilities for sharing video to compatible devices.

For the most part, I love this app. I’ve been using it for many years. The stories are always up to date, and the user interface is very well put together. Here’s the problem: no matter how new my phone is (currently it’s the iPhone XS), this app freezes almost every time I open it for the first time after clearing clearing out my background apps; which I do almost hourly to free up system resources. It usually works after I close it, clear the app, and then reopen it, but gets a little tiresome. It typically freezes on the feed screen, but sometimes I’ll open a story and it will freeze as I begin to scroll down. If this issue gets resolved, I will update my rating to 5 stars. Thanks guys!