App Profile: HHAeXchange+
Android / Games / Puzzles
HHAeXchange+
Installs:
Rating:
1.80
Total Reviews:
646
Top Countries:
US
< $5k
/mo
10k
/mo
Reviews: What People Think About HHAeXchange+
ZariaJasper
Rating: 1/5
Yknow, in the App Store it states that there was an update for fixing bugs, like, a month ago. If there was, I’m not sure what bugs it fixed. I shouldn’t have to try logging in 3-5 times just to clock in and have to leave a note almost every shift to adjust my times because there was an app issue. Just today I had to uninstall the app and reinstall because for some reason it was even letting me log in to the app at all. This has gone on for longer than the month the bugs were “fixed”. I don’t usually leave reviews, but this isn’t just some game or something, it’s an app for people who work and it’s not even remotely okay that these issues have been going on for this long (clearly for way longer than I’ve had it cause I saw the stars and reviews before I’d started). If it weren’t for the fact that I literally didn’t have a choice I wouldn’t have downloaded it. But that’s the issue; it’s not an optional thing, we’ve got to use it and the app is borderline unusable. If this was only a new thing or something small or whatever it would be one thing I could deal with until it’s fixed. But it hasn’t been fixed or at least handled the way it should be for a very long time it looks like. Please actually fix the bugs so that we don’t have to keep going over this over and over again. Thank you!
Zukilu
Rating: 1/5
After the app finally got my schedule in and kept it in, I was happy that I was able to clock in and out. The GPS has never worked though. It shows me to be over 4,000 feet away. After the last update was installed, everything disappeared. So, I have to call my coordinator at least 2 or 3 times a week to give my hours. Today she called me as half my hours had disappeared on her end after I’ve given them to them twice.
Yes, I’ve called IT and I understand they are probably overloaded with problems like mine but they could at least return my VOICEMAILS and tell me approximately when they may get back to me. Needless to say, I’m very frustrated!!!!!! Oh, I actually rate this app less than a star. I think they went live before they were ready. They need to reload mine at least.
jde2436
Rating: 1/5
This app is not at all good is annoying to all ways put a password every time need to log in also tracks your location when and where you are what if the patient as an appointment to the doctors cause they do a lot of them a appointments maybe three times a week it tracks you to the appointments to a lot of them are not happy a bout this and they also have to do this an a portal to confirm or approve hours if the never used a computer because they are from another country and are not computer savvy if they don’t use it the state terminates there program thats not right they kick them right off the help program….it’s gonna cause a lot of problem this system
About HHAeXchange+
The caregiver app for homecare, self direction, or Care Insights in Texas, Illinois, and Massachusetts.
Learn more about each mode below.
HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out.
HHAeXchange+ has three modes:
-- Agency mode, for caregivers employed by homecare agencies
-- Self-Direction mode, for family and friends serving as caregivers
-- Care Insights mode, for payers that need member-related questions answered and recorded
Agency mode for homecare empowers caregivers to:
-- Clock in and clock out with location services or FOB
-- Manage their schedule on-the-go
-- Create unscheduled visits
-- Record plan of care duties
-- Conduct skilled or non-skilled visits
-- View member information like demographics, plan of care tasks, or get directions to the member’s home
-- Communicate with agencies in real-time through the Two-Way Chat Message Center
Self-Direction mode allows caregivers to:
-- Start and end a shift
-- View consumer information
Care Insights mode allows caregivers to:
-- Provide responses to member-related health and environment questions
-- Proactively monitor member health
-- Measure against the progress on a specific plan of care to improve member outcomes
Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)
Learn more about each mode below.
HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out.
HHAeXchange+ has three modes:
-- Agency mode, for caregivers employed by homecare agencies
-- Self-Direction mode, for family and friends serving as caregivers
-- Care Insights mode, for payers that need member-related questions answered and recorded
Agency mode for homecare empowers caregivers to:
-- Clock in and clock out with location services or FOB
-- Manage their schedule on-the-go
-- Create unscheduled visits
-- Record plan of care duties
-- Conduct skilled or non-skilled visits
-- View member information like demographics, plan of care tasks, or get directions to the member’s home
-- Communicate with agencies in real-time through the Two-Way Chat Message Center
Self-Direction mode allows caregivers to:
-- Start and end a shift
-- View consumer information
Care Insights mode allows caregivers to:
-- Provide responses to member-related health and environment questions
-- Proactively monitor member health
-- Measure against the progress on a specific plan of care to improve member outcomes
Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)
File size: 138068992
Launched countries: USIN
Minimum OS version: 10.0
Release Date: 1704355200000
Published by Homecare Software Solutions, LLC
Website url: https://www.hhaexchange.com/solutions/caregivers
Publisher country: US
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