MealKeyway

In addition to the scam convenience fee they force a 20% tip on every purchase you make. This is despite the fact that you have to go pick it up yourself. The new business model “steal what you can when you can“. On top of that, when I got to the restaurant to pick up the food I learned at the restaurant provided weekly specials, which were not identified on meal key in any way shape or form. As a result between the convenience fee, the force tip, and the failure to apply the offered discount. My bill was $20 more expensive than had. I just called the restaurant directly. In my opinion, that is no small amount. Interestingly when I mention this to the restaurant, they said I should call and not use mealkey. take that for what it’s worth.

I had a difficult time ordering. It was asking for my email address on the checkout page, but ai received an error message that my email was being used for another account. I literally made up an email address in order for it to work. They also don’t show a map of where the delivery vehicle is. I really like that feature. I am not in a place that is easy to find, and I meet delivery drivers on the sidewalk. That is going to be extremely difficult to do now. I doubt their delivery times in the app are at all accurate. I won’t use this app again.

My account has 0 points even though I earned in May and June 2023 and I see that those points are still pending- long after I've picked up, consumed and paid for my order. Points are only valid for 6 months and then they expire, but you took over 6 months and still haven't deposited my points. Points system feels like a scam. Other than that I only ever order from the same restaurant a couple times a year (5-7 times). Have not even had a chance to use my points to see what benefit it does for me.