App Profile: Hunt Resident App

Fijillian

Rating: 5/5

The app works well for its intended purpose. I place all my work order requests through the app and the maintenance staff receive and processes them in a timely manner. The only suggestion I could give to improve the app is to have the category and subcategory options have a drop down menu to show all available option without having to “guess” what options are available by typing.

jasonabullard

Rating: 1/5

This app needs some work. When submitting maintenance requests I have no option of submitting something other than what is hard coded. It really needs to have an “other” subcategory for every category. Additionally, when selecting a priority or category, if you accidentally move your finger the slightest bit down when clicking the small button to dismiss the pop up, the entire request is cancelled and all your typing is gone. It is not linked with other Hunt systems so I can see all requests, even those submitted in the office. As military, my balance always reflects my current rate so i never know if Hunt truly got paid. (Spoiler alert…those type of things happens in our pay system). The office staff dont take advantage of the announcements and instead use Facebook. What’s the point of it in the app…plus I don’t use FB so never know what is going on. Same goes with events. Overall this just seems like a way to submit maintenance issues and could easily be replaced with a website.

NotTheHappiestCustomer

Rating: 3/5

The good: I can submit routine work orders and see when they’re open or closed. The frustrating: It took weeks to get access due to moving from another Hunt home. We had certificate issues (now resolved) which raised a security concern for me when they wanted me to pay through the app. There’s no way to request a work order be reopened when work is incomplete. There’s no real detail on the work order beside what you originally input and when they close it. Nothing to say work accomplished, when they came (or attempted to come), or when they plan to come back if the job is incomplete.