App Profile: Appalachian Power
Android / Games / Puzzles
Appalachian Power
Installs:
Rating:
2.58
Total Reviews:
105
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Appalachian Power
DCCSGCD
Rating: 3/5
I have used this app for a long time and haven’t had any trouble until now! Every time I go to look at something or for instance I’m trying to add an account number I get the same thing over and over and it says “OOPS! Something went wrong on our end, try again!” I can’t even login now!!! Very frustrating!!!
Z_5296
Rating: 1/5
This app doesn’t work - neither does the website. It seems others have been having the same issue for awhile ever since updating a website. You’d think with the amount of electric bills plus a recent upcoming rate increase they could improve customer service. This past bill after waiting an entire month thinking surely things would be fixed to pay my bill - didn’t happen. This results in having to write a check and mail or call which is all automated and takes FOREVER on top of an additional charge.
Get it together for your customers. Every other utility company I deal with around my area has a functioning website for customers at the least.
Yeah it’s mine
Rating: 1/5
I have never deleted an app so fast but not fast enough. I was still robbed! “Make payment”means We
will empty your bank account and keep going!!! Not only did I have an
overdraft fee from my bank!, Apco resubmitted the fictitious payment
for yet another $30 overdraft fee!!
My bank just reversed the first overdraft fee (a one time courtesy)
Apco charged me $10 for bad check, will not accept checks or debit/charge card for 6 months due to “bad”check! Remittance must
paid by cash, certified check or money order!! Also I cannot participate in any payment extension or payment plan because of this “bad” check.
Thankfully ,I was able to contact
a very helpful and competent Apco
employee at the 800 number that was able to override the $10 fee
enabling me to schedule payments
again!
Now I hope that my bank can reverse this $30 overdraft fee on the same check!!! Unbelievable!
Fasten your seatbelt before you use
this app !
About Appalachian Power
Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts
*Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts
*Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
File size: 33477632
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVN
Minimum OS version: 13.0
Release Date: 1513119396000
Published by American Electric Power
Website url:
Publisher country: US
