Virginia Mobile ID

Extremely inconsistent experience with this app. When it comes to identification you want something thats reliable. You would expect this app from a contractor the state hired to be able to do that. But no, it works, just not when it matters. One time the app just didn’t work and I had to reinstall and set it up again. Just now the ID just was not showing at all until after I closed it and opened it again a few times which prompted me to write this review. If any of these moments occurred during a moment when I absolutely needed my ID, I would have been screwed. I have no idea why the state of Virginia cannot just provide integration with the Apple Wallet like about a dozen other states. EVEN WEST VIRGINIA HAS THEIR ID AVAILABLE IN APPLE WALLET. Cmon now, what were yall thinking. Overall it is a good, simple app but the unreliability just kills it. Please please please add integration woth Apple Wallet soon because yall got ripped off big time with who you hired to make this.

If I could give this zero stars, I would. This has got to be one of the biggest insults to anyone I’ve ever seen. I try to imagine the thought process of whoever released this: “Let’s create an app that no one can use and is so user unfriendly that even the one thing that the user absolutely needs to even use it won’t work: the scanner. I’m not entirely sure why you would not allow a manual entry for this because the scanner is horrible. It’s blurry, and it’s like it was taken on an old flip phone you found in a Tibetan cave. Why is it that government websites, apps, and graphics in general (including the user experience) are among the worst. I understand you’re probably replicating how most people feel anyway dealing with the government/DMV, but this is a bit on the nose, isn’t it? Just add it to Apple wallet already and delete this awful app.

Works as intended. Simple setup process in which you scan your DL’s barcode, take a facial confirming selfie, and your information is now stored on your phone. You can limit your personal information e.g home address by using the age verification tab, or full information via TSA tab, or full info using the third tab. Good initial step towards digital identification.