HHAeXchange+

This app is trash, absolutely useless. It’s unreliable and frequently doesn’t “connect” for logging in or logging out. My clients are active and my main task is transport and community connection so relying on a mobile device for time marking is absolutely terrible as it requires cell service to function. I’m still required by my agency to send in physical timesheets as it’s not reliable enough to negate paperwork. I also can’t log in from time to time because it updated or the phone updated and I have to go through a bunch of hoops to log back in… even with facial recognition to open the app sometimes it fails if angle is off or the lighting is poor or my hair is different. 4/10 would not recommend for jobs outside the “office”.

I have been with outreach for 2 years now and I love it. When I mess up a time or have any questions everyone in the office to the case workers have had my back. I would never give them up. Thank you everybody for your time and help these 3 years.

I’ve been using HHAeXchange+ for a little while now, and I must say it’s been quite helpful. The app is easy enough for me to navigate, and I like that everything I need is in one place. It keeps my visits and care information organized without any fuss. I appreciate that it works smoothly and doesn’t overwhelm me with too many buttons. Overall, it’s made managing my care a bit simpler, and at my age, that means a lot.