Health Optimizer by CVS Health

This ap has been limited / broken for the past few months that i have used it. Today's update lost all history. Absurd that it only ever let one look back 4 or 5 weeks. Recent food list is inly available via a special set of steps not via the recording page where on works. Very frustrating day. Also does not work with iPad spell correct. Nutrition data base seems to be via user contrib and often only has "serving" as a size option with no indication of a size of a serving. How can one have 1/2 a serving if one does not have every single product eaten available to read. UPDATE - July 2026 - mew version rolled out and after a series of patches earlier this year which slowly corrected problem this new version renders the tool unusable - at least on an iPad. One can no longer record foods and each entry takes many minutes to do the look up and record the food. Their team's feature creep and made a once simple recording interface more complex. and is often common these days it seems a team with an average age of 27 is designing a tool which will be used by a much older demographic. Good that they are trying but their QA is not good and their usability testing by the target population may not be well designed. More alpha and beta testers needed. And for sure their foods database needs attention. Looking forward to a patched version being shipped very soon as for now i am unable to record any meal information.

I am representing a conversation that I had with your representative Lena. I am new to the program of we Govee and I’m 86 and I’m computer impaired I was very frustrated with trying to get all the sign ups I had to do to become a part of this program. Lena was compassionate. She was patient. She spent an hour and a half with me while I got everything connected and apply application done ready for the program I would’ve quit. I was so frustrated but Lena was very encouraging. She kept saying we’re not gonna quit. We’re not gonna stop. We’re gonna get this done and we can do it. I can’t tell you how impressive she was and how patient she was and what a good job she did. I’ve lived a long life and seen a lot of employees and she’s outstanding in my mind as far as commitment And caring about what she’s doing. She’s a real keeper thank you for hiring her and making her available to me because I will call her back when I get into a situation that I need Computer Help to get me through the program. My name is Libby Downey. I’m from Monterey California. I’ve been an elected official for 18 years so I’ve been around the block and communicated with lots of different people thank you for this opportunity.

I just wanted to say that Lena took her time to help me with getting my medication list corrected and the medication in the app correctly. I was having problems with the bedtime medication NOT staying there. I had made a couple of calls prior and the information was not told to me correctly and my bed medication was gone again. So today I called and Lena was awesome! We talked for almost an hour trying to put medications in the right way and then we tried SEVERAL TIMES to link and sync my blood pressure unit, it’s paired but wouldn’t sync! She(Lena) took her time, we tried everything from WiFi changing to different places in the app to sync the unit. She is extremely professional, kind, and helpful. The BP unit is not a 1700 and that’s why, I think it won’t sync. Thank you Lena for all your help, Tina Whitson