Forest - eBike Sharing

Love the minutes system, bikes are generally available. That said, more and more I’m running into issues with bike engines either not working or stopping in the middle of rides. As well, the app will consistently log me out in the middle of a ride, costing me extra minutes at the tail end of my trip. Happens once or twice, not an issue, but it has become a daily occurrence. That, with the inconsistency of the bike quality is making it more and more difficult to continue being a loyal customer

This was the first time I used a Forest bike. I felt comfortable and secure on the bike. The Lime bikes tended to be very worn and a little bit wobbly, acceleration is delayed like driving an automatic car. Well loved I guess. The Forest bikes were responsive and I would choose them over a Lime bike any day.

+1 star for free 10 minutes of daily usage. However, the rest of the experience is awful. The app doesn’t work (bikes are never where they say they are, slow to load, forgets that you are on a ride, interface makes no sense). It can be a frustrating experience. The fee system also is completely inconsistent. Do they charge a parking fee inside the parking zones, or not? Why does my emailed receipt always differ from the one in-app? How many minutes do I have remaining within my 10 minutes of free biking time and why is this not tracked? Bikes work well enough. Maybe 1/3 rides the motor will fail. Would recommend using another service unless there’s a large number of them in your neighborhood. But overall, the headache is not really worth the ~£1 savings vs other providers.