App Profile: South Western Railway

Download the official SWR App to check train times and buy cheap train tickets on any train line in the UK* - and we don’t charge booking fees.

Why choose the SWR app?

• Buy train tickets to and from anywhere across the UK*
• Save up to 50% with Advance train tickets
• No booking fees every time
• Get rewarded every time you buy direct with SWR. With over 100 rewards to choose from including days out, cheap theatre tickets, shopping discounts and much more!
• Get the cheapest SWR tickets. With our price promise if you see a cheaper price for the same train ticket travelling with SWR, we'll refund the difference
• Contactless travel with eTickets
• Store your tickets in your phone’s wallet
• Easy Delay Repay, and when you sign up, you can get automated Delay Repay on season tickets and Tap2Go when using a SWR Touch Smartcard and Advanced Purchase tickets bought directly

Live information

• Check Live Train Times Across the UK*
• View departure and arrival times for all National Rail services
• Check live train times, locations and where to be with platform details
• Save your frequent journeys for ease of checking again later
• Check onboard facilities and see how busy your SWR train is
• Live car parking information – check how many spaces are free at our stations**

Change of plan, or need a refund?

• Plans changed? You can now change your date and time if you have an eTicket.
• Refund your ticket in the app***

Information to note:

You’ll need to create an online SWR account or sign-in before you can purchase your train tickets.

* Excludes Northern Ireland

** This is available for 79 of our key stations.

*** This includes eTickets.

Got a question? Here’s our FAQs:

https://www.southwesternrailway.com/contact-and-help/faqs

Need to get in touch? Find the best way to here:

https://www.southwesternrailway.com/contact-and-help

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