App Profile: Santander Cycles

Android / Games / Puzzles
Santander Cycles
Installs:
Rating:
4.06
Total Reviews:
545
Top Countries:
GB, US, FR
< $5k
/mo
7k
/mo
Reviews: What People Think About Santander Cycles
Jonjenz71
Rating: 5/5
My wife and our friends enjoy going to major cities and moving about the city on rentable city bikes. Such a great way to see a city. We have done this in New York, Edinburgh, Chicago, and now, London. With Santander, we were not sure which pricing plan to choose. The standard 30 minute option for £1.65 was pleasing, however we went with 20 £ option for one month. We were only in the city for three days and we were unsure if we would actually hit the 20 pound value. After we canceled our subscription upon leaving, we were given a detailed receipt and a refund for £6.30 because we did not hit our 20 pound mark. we all thought this refund was above and beyond.
Robin’s account
Rating: 3/5
This app is very helpful for locating stations to collect or drop off bicycles. It tells you both the number of bikes available as well as spaces available to drop off. However, it is of limited use for actually reserving and paying for bikes, at least if your party has more than one person. The app will only allow one rental at a time, which means that all the time you put into setting up your payment method, etc. is really wasted if you have more than one in your group. On a positive note, the kiosks at the rental sites accept cards and allow you to select multiple bicycles at a time. So download the app for tracking and an easy way to locate bikes, but do your actual rental onsite!
Benlc91
Rating: 2/5
I just called Santander cycle customer service, they specifically said if you do not have a UK bank account and UK phone number, the app will not work for you. Please make this clear when someone downloads this app. However, I can still use my physical credit card from the US at the kiosk by the Santander cycle rentals. Again, developers, please make this information visible to people who just download the app. Or push to change it to accept U.S Credit Cards in the app.
About Santander Cycles
Santander Cycles is the self-service, bike-sharing scheme for short journeys in inner London.

The official Santander Cycles app from Transport for London is the only app to send bike release codes straight to your smartphone. So you can skip past the docking station terminal and get on your bike quicker.

Simply register with your bank card, and use the app to ‘Hire now’ from a nearby docking station. Follow the instructions to get your bike release code. Tap the code into the docking point and you’re good to go!

You can also:
• See up-to-the-minute information about which docking stations have bikes and spaces available
• Plan a journey with an easy to follow map
• Receive notifications – for example, summarising the cost at the end of your hire
• View your recent journeys and charges
• Save your favourite docking stations
• Become a London Rider - complete challenges and hire cycles to earn entries into a weekly prize draw!

Each bike release code is valid for 10 minutes at your chosen docking station.

Please note the app doesn’t reserve bikes. If there are no bikes available at the docking station, don’t worry. Use the app to find a nearby docking station with bikes, and get another bike release code to use there. You won’t be charged until you use the release code.

You must be 18 or over to hire a bike, and 14 or over to ride one. For full Santander Cycles terms and conditions, see tfl.gov.uk/santandercycles
File size: 103761920
Launched countries: DEUSAUCACNFRGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 11.0
Release Date: 1431430303000
Published by TfL
Website url: https://www.tfl.gov.uk/santandercycles
Publisher country: United Kingdom
Copyright © 2025. Made with ♥ in London by AdScan.ai