D&B Rewards

Love everything about this app minus one feature. I recycle my cards and to buy a large package plus booster package I have to load it to one card. But to divide it out to my family I get capped on a daily limit being able to transfer the points to each card so my family may enjoy games at their discretion. This happened to my on the 15th and none of the staff were able to do anything about it. So one kid had to share a card with another kid and they had to wait for a time limit to go up before they could play. If the power of transferring tickets and points are left up to me then I should not be capped on it, especially if I’m taking anywhere between 7 to 15 people out. I should not have a cap on how many tickets and points I can transfer in a day. Especially since I can’t purchase the large packet and buy the tickets amongst the cards anyway anyways. And I also reuse my cards so I don’t have to pay the extra fee for a new card and it’s also recycling less waste. I would like to see if this can be fixed because you should at least be able to move around stuff at any given time during your visit. Other than that, it’s great because I can see achievements, I can see who’s got what on their card, I can see which card number goes to which person because I can name each card, I can freeze a card if it gets misplaced and I can reuse cards!

I think, as a father and avid Casino player, D&B is just as, if not more, fun that going to Casino. Granted, the D&B close to me does NOT have bowling or billiards, it still brings joy to hit jackpots there. JP’s are more likely at a casino and my daughter & friends can play at D&B where they can’t at a Casino. I could drop $200 at a casino and leave with NOTHING. So, I leave ticked off. At D&B I can drop the same $200 all the while eating good food, play all kinds of games, leave there with a prize and most importantly, spend time with my daughter & her friends. Watching them lsugh, have fun and being with my family makes D&B BETTER in a long run over a Casino. Oh…Wednesday half off games is a BRILLIANT marketing tactic that D&B does. Games cost 7 tokens normally but Wednesdays..3.5 tokens. More bang for your buck. Aawesome! I do have a complaint about the staff. Minor complaint but still one none the less. It takes FOREVER to get your drinks, then when you DO get drinks, it then takes forever to order. The chef’s/ Cooks do an amazing job getting food quickly but the waiters/waitress’s really need to check on customers more often. I should not gave to go to the bar to ask for…anything but find myself asking for extra ranch, a straw, a drink, etc…. So, I still love the place but either add more staff or train them to be more diligent and caring to patrons Thank you

I was hesitant to try Dave and Busters Because it’s a chain and I have 5 children. We go to a local place that is very similar to Dave and Busters on Wednesday nights for half Off night. We found out Dave and Busters had half off night on Wednesdays as well on arcade games. I love the app on the phone. I can honestly say the service has been top notch from every employee we have encountered. The minute we walked in we loved the people at the front desk. They were patient and explained everything to us even though it was late. The bartenders don’t ignore u even if u are asking for a water or refill. They are fast and kind. The maintenance guy that fixes the machines is so freaking fast. He really does a great job. The VR people were their in a minute as soon as my daughter bought a VR on the app. The girl that closes in the ticket shop is like the kindest most patient girl. U can imagine with 5 kids trying to pick things out around closing it’s probably exhausting and annoying but she is sooooo sweet to us. We also get 150 more credits per $100 we spend then the local place. We will be back next week! Ty guys at Tempe Marketplace for being a class act !