Daman Health

We had Daman 3 years ago, which was clunky and difficult. My family was easily able to find their cards to get access now. Bravo!

Really thought the app was easy to used. There were no unnecessary requests or steps included. Just a few small things I noticed: 1. I could not upload my bill as a pdf. But not sure if the problem was from my side. 2. I could copy and past my IBAN bank info. But not my name. Thanks for making claims submission so much easier with this app!!!

To use “Submit Reimbursement Claims,” the updated app now hangs if you need to retrieve a photo from your camera roll. (It works fine if you take a shot with its camera feature, however.) They call it “Review Uploaded Photos.” There’s supposedly a “Documents Gallery”—it’s one of the 3 options for submitting documents when you send in a claim—but there’s no way to access it from the “Additional Documents” menu. There’s no way to amend a claim if they reject it due to missing documentation. The rejection email’s instruction to call the help center is wrong; the help center will just tell you to reply to the rejection email! For Pre-Approvals, there’s no way to submit a request for one. What if you’re out of the country?