UW Credit Union

Love the app, however awhile back my two factor stopped working correctly. I use 1Password which has two factor integration and normally when logging in I can just hit paste in the authentication box. But for some reason it won’t paste and I have to open 1Password to manually copy. This feature works on my iPad and I’ve tried resetting authentication without any luck. It works for a couple days and then stops. Anyway hopefully just a bug but otherwise it’s a great app.

I have minimal issues with this app that other users have reported (slow loading time, frozen screen, etc.). App has been consistently reliable throughout upgrades for me. However, the recent upgrade has taken away the ability to customize the number of days that you can see pending/upcoming transactions. Before, I could enter a custom amount of days (4 days, 14 days, 20 days, etc.). But now, it only lets you select the number of days available in the list (30, 60, 90, 100, 200 days) with no option to customize. I have been using this feature to forecast my checking account and budget for ~5+ years and it is incredibly important to me to be able to keep track of my spending. Please bring back the feature to enter a customizable number of days for displaying pending/upcoming transactions.

I’ve been having the same problems with this app that others have mentioned- frozen logon screen every time and nothing I do to try to fix makes any difference because it’s an app issue. If it’s not fixed within the next week or so, I plan to switch to a different bank or credit union. UWCU has been my primary bank for 20 years so I’d rather not go through the hassle of changing all my autopay and direct deposit accounts, but it’s ridiculously below standard and inconvenient in this day and age to be denied mobile access to one’s bank accounts. I assume that, like me, most people conduct the most of their banking on their iPhone or other phone on the go. It used to be a very convenient and functional app, so it’s just baffling that a known serious issue hasn’t been resolved in over a month. I’ve sadly lost trust in UW credit union.