TIER – Unlock your city

TIER is my favorite E scooter in Munich. There are a lot of them around, which makes them easy to find. I like the deck, which is quite a bit larger than the Lime scooters. (I have big feet). The suspension is the best that I have found, which makes for a more comfortable ride over bumps and cobblestones. I also like the fact that it has turn signals, which I have not seen on any other scooter brand. I wish there were a way to make it go faster than 20 km/h! Maybe with continued use, it will unlock that feature? It’s just a little too slow, and usually slower than many cyclists riding in the bike lane.

My mom and I were walking back from the changing of the royal guard, in London And I saw a TIER scooter. At that time I didn’t know they were as bad as we know now. So I asked my mom can we rent a scooter. And she said yes. First we had to download the whole app that took 20 minutes to download, Then after that we had to sign in, which took about 30 minutes due to their terrible ways of doing stuff. So we were finally set up after 50 minutes, and I start riding the scooter and it doesn’t work! Then I said how about we just park it so my mom clicked end ride, but it said we were not in a parking zone which is understandable. So we follow the TIER map to the nearest parking zone, and it says again that we are not in a parking zone, which that is only the second time so we aren’t too annoyed yet. So we follow the TIER map to another parking spot and the parking spot just keeps moving away from us, so we just keep trying until we’re at about the 15th time trying to park this thing, So we are really annoyed. I contacted customer service and they said the nearest parking spot was 4 miles away from us. My mom text him back saying 4 miles away, very very annoyed by then. So I text the customer service again saying can you please just end a ride, he says yes which we are very happy for, so now the ride ended and it is 3 PM, and we started at 1 PM. So due to the terrible app we missed our train ride to Paris and our whole lunch.

PLEASE READ THIS My family and a I came from America to visit some other family members... we went to Oslo to try on of the scooters and we chose Tier cause it looked kinda cool compared to Bolt thats probably why I rated 1 star instead of 0. Anyways... me and my family waited three hours for this app to download because we have bad data and we entertains ourselves by throwing a packed up bolle around a parking lot. Finally it was done loading. Than we found that this app thought we were criminals and accused us of fraud and suspended us after we had put in each of our phone numbers multiple times. Then we tried another company “Void,” and it download fast and there was an easy set up for a low price. And it was so fun! My point: don't use this awful company... use void or support another brand especially dont use if you have a US number. My aunt said she used Tier one time and she got like 3 precent on her scooter and it would not let her take a new one... what a waste of money! Im still surprised she even got past the sign in.