The New York Review of Books

Sorry, 1 star - but, it’s deserved. MAZ is responsible for The Nation Magazine’s app as well as NYReview and signing into both of these apps is like entering a rats nest. If you’re trying to retrieve a password that was initiated using another source - say a desktop, rather than a phone - forget it. I emailed MAZ for solutions to my problem and was emailed back a form letter for a completely different problem. Seriously, the people responsible for choosing their app developers ought to look elsewhere.

I find it almost impossible to make effective use of this app. This is a revision of a previous negative review. If anything whatever changes have been made over the past year have only rendered it even worse. In the past, I could at least access archived issues with relative ease, but now having just today (Dec. 7, 2019) returned to the app after a long absence, I’m finding it impossible to find any archived material. I have been using apps for many years, specifically apps connected with various publications and while there is some variation in quality, I have never experienced anything like the problems I have with this one. It’s clear from other recent comments that I am not alone in having serious problems with the NYRB app. Unfortunately, the on going problems with your app suggest either incompetence on the part of whoever is responsible for its operation or near total contempt for digital subscribers.

The previous version was highly unstable—it just crashes after a few seconds of reading an issue. So it was unusable. Now this version comes out and it looks great. Except I can’t login (and yes, my credentials are correct). Well, I guess we’ll just have to wait another 6 months or year for it to be fixed. *** The login issues seem to have been fixed. For some reason I had to create a new login, so now I have a login for the app AND the website. This isn’t convenient but it isn’t the end of the world. I wish the devs would have explained this... Now, about the good things. Unlike some other users, I’m personally thrilled about the new functionality. Adding adaptive screen size support is a huge aesthetic upgrade (no more letter boxing on iPhone X devices), and support for things like being able to switch between a text and PDF view is great. I also like how they’ve incorporated some of the NYer Today app’s features like a story stream for new features. It makes it a much more engaging experience. Brilliant job!