TempPro

I’m really disappointed it won’t even connect to my WiFi , I’ve never had problems with the other temp spikes, I bought these cause there supposed to be better and get even setup the app cause it won’t connect to WiFi

I thought they had released this app before it was ready to meet some deadline. But it’s been out for a year and still doesn’t work well. The record button doesn’t work and it drops connectivity without a notification. It’s the start of a decent app, but they need to spend some time working the bugs out. I’m very surprised Thermopro would let something like this have their name on it. They used to value quality. I hope this app isn’t the beginning of them not caring anymore.

Like many others here, I cannot get this piece of junk to join any of my WiFi networks. An IoT device failing to connect to a working 2.4Ghz WLAN is utterly contemptible. I have gone through many of these wireless BBQ thermometers over the years and never had any issue joining these IoT devices. I would be less furious if I could at least use the Bluetooth connection to facilitate its functionality, but the setup routine in the device insists on just using a successful Bluetooth connection to join your WiFi where I suspect a hardware bug is the root of the problem. I opened a support ticket detailing the device failure, the already done troubleshooting steps (delete/reinstall app, hard reset, rejoin BT, reboot router, blah blah), and my disgust for how this failed to work out of the box. It’s been 5 business days and not A SINGLE RESPONSE FROM SUPPORT! Absolutely unacceptable and unforgivable!!