TELUS Health Virtual Care

The wait times are long and just to get through triage takes forever. I recently wanted to use this instead of going to ER but the triage nurse keeps asking questions that I already answered in my intake form. Then she asked me questions that are completely not related to the issue. I am seeking help for my son but she keeps asking me about my husband. I keep insisting that my son is sick not my husband but it’s like she doesn’t understand. It was so frustrating that after an hour of going no where I just went to ER. What a waste of time.

I recently moved from Quebec to BC. I have an underlying heart condition from birth and have not found a cardiologist here in BC. Between this and that and business travel my prescription and meds ran out. All medical clinics within an hour could not take me for several weeks. I exhausted every option. I downloaded app, went through simple setup and had an appointment with a BC doctor in under 30 minutes. What a great service. The local doctors are maxed out and cannot keep up. Thank you.

This app is excellent provides direct link to medical services which are excellent !