Stanford Health Care MyHealth

The world has shifted to Tap at point of sale and Apple Pay when online. I don’t have physical Visa cards any more so I can’t pay my copay in advance as neither the mobile app or web site supports Apple Pay. I always have to pay in person tapping my iPhone to the terminal at the doctor’s office. To streamline the physical check in process, you should bring Apple Pay to both the mobile app and web site. This would be amazing. Your acquiring bank should have info to help get you started with supporting  Pay on both your mobile app and web site.

I hope someone from Stanford’s tech reads this and fixes it. I have so many issues w/this app. I am disabled w/16 specialists at Stanford, so I use the app often. The issue that comes in mind today is that you can’t copy/paste your message in the app, but can in the mobile site. Since only 1000 characters are allowed per msg and my health conditions are complicated, I often have to type my message in notes on my iPhone and paste it into the message to check word count. Unfortunately, even though I read messages in the app, I then have to sign into the mobile site to gain access to the “paste” function. I have more examples, but this is the most annoying one... Why can’t the app mirror the mobile site in functions? Also, why do some doctors use Zoom for one-on-one, while others use the app? Also, why can’t you program blurred background for users on the app to mimic the green screen the doctors use? Patients like privacy just as much as physicians. What about simple things like printing a list of my medications or health conditions or doctors? A print function would be helpful… mirroring the mobile site. Pls fix the app.

I’ve had some pretty complicated health issues over the last several years (well since 1979); in 2010 more serious health issues popped up which I unfortunately brought here for proper diagnosis in 2020; I was needing a game plan to fix my issues and to hopefully have a healthy and happier life moving forward. Dr Gupta, his amazing team of Doctors, and Staff have been incredibly kind, extremely knowledgeable, fast to act to help my condition(s); helped me with everything from my medical approvals, to the hospitals, my procedure(s), to the proper medications. I do need to say my medical history has NOT been normal on any level. Today, I feel better than I have in almost 12-years, I have actual natural healthy color in my face & skin (I had no clue I’d been so grey/dingy-looking for years), I have starting to loose weight, I sleep better, I eat better, interestingly enough my vision even changed for the better now that I have good blood flow and no SVT’s, and I haven’t had any AFIB or SVT “events” as I call them landing me in ambulance or ER (which is miserable). In years past, thought I’d had some of the best health care for example at Cedar Sanai Los Angeles, and private Concierge doctors in Lafayette (Northern Calif). BUT I hadn’t. I am so great full and appreciative for the care I’ve received and am receiving here. I highly recommend Stanford Heath Care, I cannot tell everyone how better my life is, and how Thankful I am for Dr. Anurag Gupta’s knowledge, the decisions we made together to hit my complicated issues head-on, and for his incredibly kind bed-side manner which makes you feel “everything is going to just be ok”! My medical care here… well It’s been ABSOLUTELY life changing to say the least! Cher Atkinson