Solitaire Smash: Real Cash!

This game is pretty much a rip off and only will let you win when it wants to let you win like literally I just put in $80 and didn’t win a single solitary thing. I don’t actually think I won a single game at all. Play it for free do not put any money in and only let you win when it wants you to win. People with money every day, but not me as much as I put in. What they do is if they let you win then you gotta make that money up 10 times. Skill base what kind of skills do you need to play solitaire. Rip off rip off rip off. Oh and they also don’t understand simple directions they asked for your PayPal email so they can deposit your money in there but they never do. And when it comes to withdrawals you have to remind them you have one. It’s like they forget. need some bucks? Put $100 and you’ll be lucky if you win 20. Need some bucks. Don’t play this game. Well!! I just put in $25 of the $59 dollars I won and didn’t win a thing. They purposely do this like I said whatever you win you gotta put 10 times more to win again. Oh my God holy wow $75 and I didn’t win a single thing. And again the holy wow $100 and didn’t win a thing.

I cash out 18 dollars off this game they made me do KYC for no reason when you already verify me on the app which makes absolutely no sense but when I have low payment like 6 or 7 dollars there willing to send right away which is ridiculous then I sent them email twice like why would you sit there make people verify themselves through the game and do it again but not respond but you hold on to their money and then when you actually give them the info they ignore you or pretend you don’t do anything this is getting ridiculous that you have to send a utility bill and picture of an idea with your face and you is front and back it’s like your stealing people info and address and you what to verify that I’m “real person” that’s insanity this is. Scamming and identity fraud game like you don’t need my id to look at me or additional information which you should’ve done that in the app but emailing people when it comes to cash or win they win big which a dollar was taken form which is now down to 17 dollars which I don’t get why your taking money from me after I cash out 18 dollars but then you want more information from me why didn’t you do that in the game when it comes to withdrawing you ignored the person who is cashing saying it takes 14 days but it’s low payment you get within less than five days you want to call it protocols but that is stealing people info and trying to pretend to be them

I reviewed this app before and I think I gave it 5 stars….until I went to cash out. I had to contact them via email at least eight times before I could get my money. The first person to respond was quite helpful (walking me through the withdrawal process-I’m not very computer savvy-), until the final question I had, then I could only get an automated reply. Their reply was always “We’re On It!”. So then I found my review and changed it to say I was going to contact the gaming commission for fraud. This game, and a few others, require front and back copy of I.d., a current bill with your name and address, and a selfie (I think that’s everything). Apparently I didn’t send the full copy of the bill, and I was left in limbo for a month. I kept emailing and asking about my withdrawal, and kept getting automated replies that someone would contact me in 2-3 days. Idk if they saw my review about calling commission, or if I just got lucky and a good employee contacted me and told what the issue was. I took a better picture of the bill, emailed it back, and finally received my withdrawal. They did deduct $4 from my $40 withdrawal, but I finally received it. I do enjoy the game. but only gave three stars because of the hassle and runaround of taking a month to withdraw.