PAYBACK INDIA

Payback app is not only beneficial for gaining points but also if you encounter any issues or you face any difficulty, the response from the support is just so instant and amazing that your issue is resolved just within couple of hours. Would definitely recommend this app. 👍 Thank you Payback!

I have used this payback app on multiple occasions to make purchases and everytime products are delivered but points do not get credited. On following up with customer service I got the points for 1 purchase but stopped receiving points for any of my further purchases and now they are asking me to submit proofs in EXCEL format( like I have nothing else to do in life). Also when we make purchases from app we are supposed to get double points but that does not happen either. God knows what are they doing................... so this is a top up on my last review....if u read it properly I have already written to Membercare email several times however for last 1 month every 10 days they say give us 10 more days to resolve your query.....no one is ready to take ownership and resolve my issue without me constantly chasing you all!!

I ordered a Samsung Mobile on 8th December 2018. Even after 14 days I haven’t received it. I called customer care 6 to 7 times . Every time they registered a complaint however they don’t have any idea about shipment . They provided bluedart courier number which is not working. Customer care is very much unprofessional and they always push things to backend team. I asked them to cancel the order and they said they can’t even cancel it. This is frustrating. They even can’t track the shipment. Never deal with this company