Peak1 Admin

I am constantly told I can use the issued debit card to pay a copay for appointments or medications. That is incorrect, the only place the debit card is their web shop, no other retailer I have tried to use it at, including my university affiliated doctor’s office, because they are not registered with the IRS as I have been informed by a peak1 customer service supervisor.

Every time use my HRA card it makes me attach a receipt. Which itself is annoying. I do this by attaching a screen shot of my emailed receipt. However, when I switch “windows” from the Peak1 app to my email in order to find and then take the screen shot, peak1 says it had some kind of failure and makes me sign in every single time. It’s getting old. Other than that little tid bit it seems to work well.

Super convenient and so much easier than going online! Love that I can upload a screen shot of a recipt.