Mercedes-Benz Finance

App continually crashes, login failures for a 24/7 access service this is terrible. There is no solution when the web browser version also crashes so you cannot access your documents or personal information when you require. There is no available tech support outside of business hours which defeats the purpose of claiming you can access these documents 24/7 I have updated and uninstalled, reinstalled and still cannot log in repeated error and failure of the app. This is not good enough

Genuinely one of the worst apps I have ever used! 8 times out of ten you will try to log in and it states that “things don’t appear to be working” and you cannot see any of your finance details at all. If you do manage to get on the app it is the slowest you will ever deal with, doesn’t matter how fast your internet is, the app will slow down to a snail speed. Literally if I was just able to log on when I wanted and it wasn’t so slow, i would give 5 star rating but it is so frustrating to need info on my current loan but I can never actually get on

I have attempted to use this app quite a few times and as stated in title when you actually log in, it’s excellent tin terms of having all the information at hand. But, my issue is I guess I only manage to log in may be one in every 5-6 attempts. Today I can’t log in at all. I have the Merceds me app as well and sometimes logging out of it cures the log in issues, but this could be a guess, or my imagination working.